...The CIA maintains a social-media tracking center operated out of an nondescript building in a Virginia industrial park. The intelligence analysts at the (RT @bonniegrrl Beware of the Vengeful Librarians!
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Lisa Carlucci Thomas: "What attracts library customers to today’s libraries? The rise of mobile culture and the smart phone society brings a dynamic shift in expectations about how, when, and where to access information. Endless media streams, interactive news feeds, and autonomous research options provide numerous avenues for information-seeking customers. What factors draw their attention to the library, rather than a crowdsourced data channel, commercial service, or search engine? 1. Convenience. 2. Community 3. Immediacy 4. Accuracy 5. Customization 6. Privacy 7. Service"
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