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Librarians and Archivists in a fast-changing digital lanscape
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Archivist Puts the History in Historical Drama “Boardwalk Empire” - By Virginia C McGuire, Library Journal

Archivist Puts the History in Historical Drama “Boardwalk Empire” - By Virginia C McGuire, Library Journal | The Information Professional | Scoop.it
Archivist Puts the History in Historical Drama “Boardwalk Empire”
- Library Journal

Archivist Heather Halpin Perez has become something of a celebrity since HBO's hit show about Prohibition-era Atlantic City, Boardwalk Empire, launched in 2010. But Perez, who manages the Alfred M. Heston Collection at the Atlantic City Free Public Library, says the work she does for the show is just another part of her job."
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7 Things Library Customers Want NOW | Customer Service and Library Patrons | Text a Librarian - Text Messaging for Libraries

7 Things Library Customers Want NOW | Customer Service and Library Patrons | Text a Librarian - Text Messaging for Libraries | The Information Professional | Scoop.it

Lisa Carlucci Thomas:

"What attracts library customers to today’s libraries? The rise of mobile culture and the smart phone society brings a dynamic shift in expectations about how, when, and where to access information. Endless media streams, interactive news feeds, and autonomous research options provide numerous avenues for information-seeking customers. What factors draw their attention to the library, rather than a crowdsourced data channel, commercial service, or search engine?

1. Convenience.

2. Community

3. Immediacy

4. Accuracy

5. Customization

6. Privacy

7. Service"

 

Read more: http://www.textalibrarian.com/mobileref/7-things-library-customers-want-now-customer-service-and-library-patrons/

 

 


Via Sophie D.F.
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