The Information Professional
91
Librarians and Archivists in a fast-changing digital lanscape
Curated by Karen du Toit
Follow
Rescooped by Karen du Toit from Libraries - widening the perspective onto The Information Professional
Scoop.it!

Why you should always lead with a story, by Paul Smith

Why you should always lead with a story, by Paul Smith | The Information Professional | Scoop.it
From www.thoughtleadersllc.com - November 23, 2012 4:35 AM

"The thoughtLEADERS Blog covers leadership, communications, strategy and operations."

 

"Storytelling is the 'new' way of doing - selling, training, motivating.  Yet, while we in libraries deal in story and deeply understand the social imperative of story, are we using story in our professional practice?  To increase understanding of what good customer service is, for example, should we share those stories?  Would it help to motivate and make the change?  This 'story' is an example of how one might use such a method to begin the process.  Nice."

- DW

 

 


Via Donna Watt
  • Comment
  • +
No comment yet.
Sign up to comment
Delete the scoop?

Are you sure you want to delete this scoop?

Yes No
Karen du Toit is also curating
Future Knowledge Management
Discover Topics Karen du Toit is following
Content Curation World iPads in Education Transmedia: Storytelling for the Digital Age E-Learning and Online Teaching Social Media Content Curation iGeneration - 21st Century Education
and 137 others
Your new post is loading...
Scooped by Karen du Toit
Scoop.it!

Assessing Innovation in Corporate and Government Libraries

Assessing Innovation in Corporate and Government Libraries | The Information Professional | Scoop.it
From www.infotoday.com - April 18, 2012 4:59 AM

by Deane Zeeman, Rebecca Jones, and Jane Dysart:

"This study identifies innovative service trends in library and information services in the government and corporate arenas."

 

"e Context
This study reports on the results of interviews conducted in December 2009 and January 2010 to identify innovative service trends in library and information services in the government and corporate arenas. The study was undertaken as part of a Library and Archives Canada (LAC) research project to inform the Government of Canada Assistant Deputy Ministers Task Force (ADM Task Force) on the Future of Federal Library Service in gaining a better understanding of future-oriented service delivery models adopted by corporate and government libraries."

 

"The interview structure matched the “building blocks” for service models defined by the ADM Task Force—E-Library, E-Services, Digitization, Physical Space, Technology, and Procurement—and probed the specific services that the interviewees offer in each .” This structure was also used to frame the findings."

 

From journal "Computers in Libraries"

No comment yet.
Sign up to comment
Delete the scoop?

Are you sure you want to delete this scoop?

Yes No
About Media Follow us How it Works Legal Mobile Developers
Facebook
Twitter
Google +
LinkedIn