The Information Professional
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Librarians and Archivists in a fast-changing digital lanscape
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Why you should always lead with a story, by Paul Smith

Why you should always lead with a story, by Paul Smith | The Information Professional | Scoop.it

"The thoughtLEADERS Blog covers leadership, communications, strategy and operations."

 

"Storytelling is the 'new' way of doing - selling, training, motivating.  Yet, while we in libraries deal in story and deeply understand the social imperative of story, are we using story in our professional practice?  To increase understanding of what good customer service is, for example, should we share those stories?  Would it help to motivate and make the change?  This 'story' is an example of how one might use such a method to begin the process.  Nice."

- DW

 

 


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Library system goes high-tech - GoErie.com

Library system goes high-tech - GoErie.com | The Information Professional | Scoop.it
Library system goes high-tech GoErie.com

"Denise Sticha, Berks County Public Libraries administrator, said the new system is especially helpful to patrons with motor-skill impairment, seniors who might not be able to use a mouse and to children."

She said the new Hewlett-Packard computers provide a state-of-the-art catalog system on a 21.5-inch computer screen.

"Some of the libraries have older equipment," Sticha said. "We wanted to update all of the equipment before it failed. We want our equipment to be user-friendly."

When a patron taps a search box of the catalog, an on-screen keyboard appears so the user can input the title of the book."

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