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Librarians and Archivists in a fast-changing digital lanscape
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11th Southern African Online Information Meeting: Innovation in an age of limits #SAOIM

11th Southern African Online Information Meeting: Innovation in an age of limits #SAOIM | The Information Professional | Scoop.it

"11th Southern African Online Information Meeting (SAOIM) Innovation in an age of limits 5-8 June 2012 Sandton Convention Centre, Johannesburg, South Africa"

 

"The conference theme is a reflection of the challenges that modern day libraries are facing and the subsequent need for innovative solutions.

SAOIM provides a forum for the exchange of information on current developments, applications and opportunities in the expanding field of online information. As with the previous conferences, the aim of the 11th SAOIM is to provide insight into the exciting extent of growth and activity taking place in the information industry. Coverage will include not only the traditional online systems and services, but also latest areas of information transfer and exchange."

 

Keep a lookout for the hashtag #SAOIM

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Rescooped by Karen du Toit from Academic libraries - bibliothèques académiques
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7 Things Library Customers Want NOW | Customer Service and Library Patrons | Text a Librarian - Text Messaging for Libraries

7 Things Library Customers Want NOW | Customer Service and Library Patrons | Text a Librarian - Text Messaging for Libraries | The Information Professional | Scoop.it

Lisa Carlucci Thomas:

"What attracts library customers to today’s libraries? The rise of mobile culture and the smart phone society brings a dynamic shift in expectations about how, when, and where to access information. Endless media streams, interactive news feeds, and autonomous research options provide numerous avenues for information-seeking customers. What factors draw their attention to the library, rather than a crowdsourced data channel, commercial service, or search engine?

1. Convenience.

2. Community

3. Immediacy

4. Accuracy

5. Customization

6. Privacy

7. Service"

 

Read more: http://www.textalibrarian.com/mobileref/7-things-library-customers-want-now-customer-service-and-library-patrons/

 

 


Via Sophie D.F.
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