"It has been a difficult few years for the curators of knowledge in Canada. While the scientific community is still reeling from the loss of seven of the Department of Fisheries and Oceans' eleven libraries, news has broken that scientists with Health Canada were left scrambling for resources after the outsourcing and then closure of their main library.
In January CBC news uncovered a report from a consultant hired by the federal government cataloguing mistakes in the government’s handling of the closure. "Staff requests have dropped 90 per cent over in-house service levels prior to the outsource. This statistic has been heralded as a cost savings by senior HC [Health Canada] management," the report said.
"However, HC scientists have repeatedly said during the interview process that the decrease is because the information has become inaccessible — either it cannot arrive in due time, or it is unaffordable due to the fee structure in place."