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Britain among global leaders in use of social media

Britain among global leaders in use of social media | The impact of social media in emergencies | Scoop.it

Survey Report Social networking has spread around the world with remarkable speed.


Via myriam
Nigel Kay's insight:

Another survey, this one from the the respected Pew Research Center, highlights the widespread use of social media in the UK. Thanks to myriam for the tip.

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The impact of social media in emergencies
How social platforms are changing the way we report and respond to global emergencies
Curated by Nigel Kay
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Great advice for managing hashtaags in an emergency

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Essential reading for emergency planners, managers and crisis communicators

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How Isis used Twitter and the World Cup to spread its terror - Telegraph

How Isis used Twitter and the World Cup to spread its terror  - Telegraph | The impact of social media in emergencies | Scoop.it
Isis, the jihadist group fighting in Iraq and Syria, has used social media to spread its message with corporate-like sophistication, say experts
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Can Twitter save you in a tornado?

Can Twitter save you in a tornado? | The impact of social media in emergencies | Scoop.it
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Just caught up with this BBC short which attempts to explain how crisis mapping works #smem

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Crowdsourcing Goes Mainstream in Typhoon Haiyan Response: Scientific American

Crowdsourcing Goes Mainstream in Typhoon Haiyan Response: Scientific American | The impact of social media in emergencies | Scoop.it
Relief agencies have tapped online volunteers to map damage in stricken areas of the Philippines
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Twitter Alerts: Critical information when you need it most | Twitter Blogs

Twitter Alerts: Critical information when you need it most | Twitter Blogs | The impact of social media in emergencies | Scoop.it
Today, we’re launching Twitter Alerts, a new feature that brings us one step closer to helping users get important and accurate information from credible organizations during emergencies, nat......
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This could be really useful tool for emergency communicators. Will it work in the UK?

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FEMA building social media into response planning -- FCW

FEMA building social media into response planning -- FCW | The impact of social media in emergencies | Scoop.it
FEMA tells Congress how the agency is building social media into response planning.
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Interesting piece on why FEMA needs to make disaster information available to the big technology portals like Google.

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The Use of Hashtags in Your Crisis Communications - By Melissa Agnes

The Use of Hashtags in Your Crisis Communications - By Melissa Agnes | The impact of social media in emergencies | Scoop.it
Twitter plays an essential role within your crisis management. The use of a crisis hashtag is one of the most important parts of your crisis communications.
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A clear explanation of why it helps to agree crisis hashtags in advance. 

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More Research on Boston Marathon Official Twitter Activity #SMEM

More Research on Boston Marathon Official Twitter Activity #SMEM | The impact of social media in emergencies | Scoop.it
Post by: Kim Stephens Project Hazards Emergency Response and Online Informal Communication (HEROIC)* has posted two more reports that describe their research around the use of Twitter by public saf...
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The adoption of common or standard hashtags by emergency responders should surely be fundamental. 

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A first in the UK for West Midlands Police - ConnectedCOPS.net

A first in the UK for West Midlands Police - ConnectedCOPS.net | The impact of social media in emergencies | Scoop.it
West Midlands Police made Press Conference history in the United Kingdom today LIVE at YouTube. For the UK, it's the first time a police force has streamed...
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Boston bombings: Twitter is too slow, we're now into nano-news

Boston bombings: Twitter is too slow, we're now into nano-news | The impact of social media in emergencies | Scoop.it
Real time scanner reporting marks a dangerous new phase
Nigel Kay's insight:

A Facebook user who wrongly identified one of the Boston bombers, pleads innocent.  "It's not my fault, I'm not a journalist!"  So what are your responsibilities on Facebook when you've got 300,000 followers? When does a Facebook update become journalism?

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Finding facts in the heat of the moment

Finding facts in the heat of the moment | The impact of social media in emergencies | Scoop.it
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I'm often asked how to verify the authenticity of video and pictures on social media. This is a first-class explanation of how traditional journalistic techniques were employed to authenticate a video apparently shot at the scene of the Boston bombings. 

 

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Army social media handbook jan 2011

OFFICE OF THE CHIEF OF PUBLIC AFFA IRS U.S. Army Social Media Handbook January 2011ONLINE AND SOCIAL MEDIA DIVISIONOFFICE OF THE CHIEF OF PUBLIC AFFAIRS15
Nigel Kay's insight:

There's so much good sense in  this US Army handbook. Much of it applies to other organisations too!

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Sandy Marked a Shift for Social Media Use in Disasters

Sandy Marked a Shift for Social Media Use in Disasters | The impact of social media in emergencies | Scoop.it
Government agencies and others turned to online technologies to communicate with the public like never before.
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Impressive data on use of social media during Sandy.

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Two-Alarm Seattle Blaze Caught By Drone With Spectacular Hi-Def Footage

Two-Alarm Seattle Blaze Caught By Drone With Spectacular Hi-Def Footage | The impact of social media in emergencies | Scoop.it
Seattle’s is a technologically progressive city in more ways than one. Sure, we have Microsoft and Amazon and T-Mobile and many, many others, but we also have a growing subculture of hobbyist drone operators. You’ve undoubtedly heard about Amazon’s delivery-by-drone plans, but the airways of Seattle are cluttered with more [...]
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Google Adds Live Tweets To Disaster Alert Feature

Google Adds Live Tweets To Disaster Alert Feature | The impact of social media in emergencies | Scoop.it
Despite being at loggerheads most of the time, Google and Twitter have agreed to hold hands when it comes to Google's Crisis Response service on Google+. Whenever there's a serious natural disaster taking place Twitter will now send live updates of Google's Public Alerts system, creating a more contextual picture of what's happening.
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Google and Twitter working together to give people more relevant local information in a crisis.

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How Social Media Is Changing Incident Command | Firefighter Nation

How Social Media Is Changing Incident Command | Firefighter Nation | The impact of social media in emergencies | Scoop.it
When large incidents happen, most fire departments are used to mitigating them first, then establishing a public information role to inform the public.
Nigel Kay's insight:

Useful step-by-step guide to why we should use Twitter in emergencies

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Disaster warnings revisted after Sandy

Disaster warnings revisted after Sandy | The impact of social media in emergencies | Scoop.it
As New York rebuilds, scientists look for more persuasive natural-disaster warnings.
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A useful reminder of the importance of communicating with clarity and relevance.

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FEMA Introduces 3 Social Media Tools for Disaster Preparedness - GeekMom

FEMA Introduces 3 Social Media Tools for Disaster Preparedness - GeekMom | The impact of social media in emergencies | Scoop.it
On Tuesday GeekMom Patricia had the chance to participate in a small briefing with Federal Emergency Management Agency Administrator Craig Fugate introducing the agency's newest social networking capabilities.
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Calgary Floods: Analysis of Crisis Leadership and Use of Social Media

Calgary Floods: Analysis of Crisis Leadership and Use of Social Media | The impact of social media in emergencies | Scoop.it
From Calgary's mayor to the city's emergency officials, Calgary's leadership and social media use throughout this crisis has been an astounding example for others to learn from
Nigel Kay's insight:

More here on Calagary's response to its recent floods.  Their use of mobile apps is particularly striking. How many other cities have their own dedicated apps up and running?

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Jason Fisher's curator insight, July 7, 2013 11:23 PM

Since social media is primarily community building, it is wise to be transparant and communicate in a timely fashion. You engage with your community during the good and during the bad. This is PR, this is leadership.

"Calgary mayor, Naheed Nenshi, has been actively engaging with his community on Twitter, and the positive sentiment around Mayor Nenshi’s engagement is an outstanding 83%."

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Calgary Police's Twitter account displays #SMEM best practices during #yycflood

Calgary Police's Twitter account displays #SMEM best practices during #yycflood | The impact of social media in emergencies | Scoop.it
During the floods in Calgary, Canada, this weekend, the social media manager of Calgary's police did a fantastic job answering questions, diffusing rumors, using social media to pull in additional ...
Nigel Kay's insight:

Thanks to Sam Thomas (@samontheweb) for this excellent account of Twitter use during Calgary floods. The Twitter capacity issue is worrying!

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San Francisco Adds Social Networking Element to Emergency, Disaster Planning

If an earthquake struck San Francisco tomorrow, would its residents be prepared for the aftermath?
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This technologywebsite suggests San Francisco is creating its own social network for community resilience and emergency response. What's wrong with Facebook? That's where the audience is!

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Rescooped by Nigel Kay from Social Networks & Social Media by numbers
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Facebook deserted by millions of users in biggest markets

Facebook deserted by millions of users in biggest markets | The impact of social media in emergencies | Scoop.it
Facebook's dominance in the social media world has come under threat from newer services such as Instagram and Path

Via myriam
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Social Media for Emergency Management: Question of Supply and Demand

Social Media for Emergency Management: Question of Supply and Demand | The impact of social media in emergencies | Scoop.it
I'm always amazed by folks who dismiss the value of social media for emergency management based on the perception that said content is useless for disaster response. In that case, libraries are als...
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An experienced advocate of the value of social media in  emergencies argues that first responders must develop policies which actively encourage the public to contribute high quality reports from the incident scene.

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Social Media Shapes Boston Bombings Response

Social Media Shapes Boston Bombings Response | The impact of social media in emergencies | Scoop.it
Twitter and Facebook determined how people got news of the Boston bombings—and how they responded.
Nigel Kay's insight:

There are suggestions that after the explosions mobile phone networks in Boston were either turned off at the request of the police or were simply overwhelmed by the volume of traffic. What's clear is that people at or near the scene were still able to access local wifi networks.

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Tactical Social Media Monitoring Units - The Wave of the Future?

Will tactical social media monitoring units be the wave of the future?
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Mumbai police are investing significant resources in monitoring social media. For those organisations which are simply unable to match this level of resourcing, what are the alternatives?

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