The Heart of Lead...
Follow
Find
2.0K views | +0 today
The Heart of Leadership
Your new post is loading...
Your new post is loading...
Rescooped by Don Cloud from LeadershipABC
Scoop.it!

The Hidden Dangers of Playing It Safe

The Hidden Dangers of Playing It Safe | The Heart of Leadership | Scoop.it

The dangers of playing it safe aren’t sudden, obvious, and dramatic. They don’t make headlines. They develop slowly over time and are almost impossible to pinpoint. This fact often makes them more dangerous than the high-profile missteps we see and hear about in the news because, like a slow leak in a tire, you don’t see or feel these dangers on a daily basis.


Via Kenneth Mikkelsen
Don Cloud's insight:

No guts ... no glory!

more...
No comment yet.
Rescooped by Don Cloud from Mediocre Me
Scoop.it!

Simple, Direct, Honest, Personal and Blunt: How the 5-word Performance Review Works Wonders | The Art of Doing

Simple, Direct, Honest, Personal and Blunt: How the 5-word Performance Review Works Wonders | The Art of Doing | The Heart of Leadership | Scoop.it

Paul English, cofounder of Kayak, hated some of the performance reviews he got as an employee. So when he became a boss, he decided to do something about it.


Via Bobby Dillard, David Hain, John Michel
Don Cloud's insight:

Interesting approach to help get to the point when providing performance feedback to your people.

 

Insight, it might be worth trying this technique on yourself ... as a useful tool to self-assess and adjust your own leadership performance.

more...
Miklos Szilagyi's curator insight, October 23, 2013 5:16 AM

Did you feel yourself awkward at performance reviews (either as a reviewer or as a reviewee)? One idea is linked to make it simpler and stronger... I'm not saying that's the only new only way we should... but I'm saying that it's interesting to read it and to think over how we are with all these... perhaps we might learn sometthing from it...:-)))

John Michel's curator insight, October 23, 2013 8:49 AM

An excellent, candid approach to providing feedback. 

Rescooped by Don Cloud from Business Brainpower with the Human Touch
Scoop.it!

The 4 Ways You Can Use Body Language To Influence Success

The 4 Ways You Can Use Body Language To Influence Success | The Heart of Leadership | Scoop.it
If you see someone frowning, head bowed, shoulders slumped, it’s a fair bet they’re feeling low in confidence. But which came first: the slumped shoulders or the bad mood? 

Your body language doesn’t merely reflect your emotions, it’s often the cause. By learning some of the principal ways that your own posture, gestures, facial expression and even tone of voice affect your mind, you will be more aware of the factors influencing your mood, and give yourself an edge in presentations and negotiations.


Via Vicki Kossoff @ The Learning Factor
Don Cloud's insight:

Leadership requires communication using every skill and technique to reinforce your message -- and body language makes all the difference in helping your message connect with your people (or not).

more...
Vicki Kossoff @ The Learning Factor's curator insight, October 21, 2013 5:00 PM

Act as if and your body language (and mood) will eventually follow suit.

Rescooped by Don Cloud from #BetterLeadership
Scoop.it!

killing good ideas - wheel

killing good ideas can harm your future

Via AlGonzalezinfo
Don Cloud's insight:

Challenging the status quo -- easier said than done.

more...
AlGonzalezinfo's curator insight, October 18, 2013 10:48 AM

Leading beyond the status can be a good thing...

Jose Nevarez's curator insight, October 18, 2013 11:00 AM

Great video on Killing Ideas. We need to change that mind set to move forward.

Rescooped by Don Cloud from Coaching Leaders
Scoop.it!

The Science Of Storytelling: How Narrative Cuts Through Distraction Like Nothing Else

The Science Of Storytelling: How Narrative Cuts Through Distraction Like Nothing Else | The Heart of Leadership | Scoop.it

Author Jonathan Gottschall discusses the science of storytelling--not just escapism stories have real power to hold human attention and shape our thinking.


Via David Hain
Don Cloud's insight:

This quote captures the key leaderhip insight:

 

"While the brain watches a story, you’ll find something interesting--the brain doesn’t look like a spectator, it looks more like a participant in the action."

 

Everyone has a story ... and leaders who understand their own story and the stories of their people are able to weave a new story shared by everyone in the organization.  And the importance of this new story is to reinforce shared values and beliefs, but more importantly to help your people *feel* their part and contribution toward the organization's "why" ... towards the "tomorrow" they are trying to create.

more...
David Hain's curator insight, October 18, 2013 1:44 AM

From the article:

 

"Coke excels because they’ve been clobbering the opposition in the story wars for more than a century"

 

Food for thought for leaders and oragnaisations...

 

Scooped by Don Cloud
Scoop.it!

Why Have We Stopped Listening?

Why Have We Stopped Listening? | The Heart of Leadership | Scoop.it
Maybe because the idea of listening is so central to our human existence, so basic, that we don't ever feel we need to work on it. But it's like any other skill. It takes practice, focus and commitment.
Don Cloud's insight:

Useful steps to quiet yourself so you can truly listen to others.

 

As an insight, you can use similar steps to listen to your inner self.

more...
No comment yet.
Rescooped by Don Cloud from Serving and Leadership
Scoop.it!

The High Cost of Avoiding Difficult Conversations

The High Cost of Avoiding Difficult Conversations | The Heart of Leadership | Scoop.it
According to Vital Smarts 2008 study on difficult conversations, 34% put off a difficult conversation for a month, 25% put it off for a year.

Via donhornsby
Don Cloud's insight:

Setting your people up for success means being honest with them.  After all, if the first time they receive honest feedback is when they are fired, demoted, passed over for an opportunity, etc, then have you really set them up for success?  Or were you too afraid they might succeed if you hold them accountable and give them the choice and opportunity to improve?

more...
donhornsby's curator insight, October 17, 2013 9:47 AM

(From the article): As a leader, having difficult conversations with a team member or peer may be one of the hardest responsibilities of your position. Do you put off conversations that you fear will hurt someone's feelings? If so, what did it cost you? Did you feel relief when you finally had the conversation?

Rescooped by Don Cloud from Mediocre Me
Scoop.it!

Speaking of Leadership Part Three - 5 Messages that Matter from Storyline

Speaking of Leadership Part Three - 5 Messages that Matter from Storyline | The Heart of Leadership | Scoop.it
We are part of a bigger story. Recently I attended the Storyline Conference in Nashville, TN lead by Don Miller, author of the best-selling book, "Blue Like Jazz". I'm not going to recap the entire...

Via John Michel
Don Cloud's insight:

We all have a story, but more importantly, leaders help bring their people's stories together in a shared journey ... a shared purpose ... and a shared experience.  After all, the power of stories lays in the telling and the sharing.

more...
John Michel's curator insight, October 16, 2013 1:39 PM

As leaders what if we really tapped into that out of a heart of service? Just going all out to help people find out what they are capable of. It might just knock your socks off…and theirs too….and your family’s socks…and your customers socks…and your shareholders socks…well you get the picture, socks everywhere.

Rescooped by Don Cloud from Coaching Leaders
Scoop.it!

Nice Managers Embrace Conflict, Too

Nice Managers Embrace Conflict, Too | The Heart of Leadership | Scoop.it
It's OK to channel Don Corleone every once in a while.

Via Roger Francis, David Hain
Don Cloud's insight:

Leadership is about making the right decisions for the right reasons ... and at times, conflict is the right answer.

 

For example, if someone is failing to meet expectations or standards, is the right answer to simply be nice and let it slide (avoiding confrontation) or to be honest and confront the individual to give them the opportunity to improve?

 

If someone violates trust, the values of the organization, or the ethical standards of the profession, have they not initiated the conflict?  In these cases, it is the leaders duty to confront the problem openly and transparently in order to enforce accountability.

 

To quote General Curtis LeMay, "I don't mind being called tough, because in this racket it's tough guys who lead the survivors."

more...
David Hain's curator insight, October 17, 2013 6:19 AM

But for most people it involves more than putting cotton wool buds in their mouths.  Focus on being respected not liked, say what you think, and both respect and affection will rise.

donhornsby's curator insight, October 17, 2013 7:55 AM

(From the article): In the short-term, it’s almost always easier to avoid conflict and come across as being a “nice” manager. But more often than not, being a little less nice might be the best thing for your people, your organization, and you.

Ivon Prefontaine's curator insight, October 17, 2013 12:57 PM

"Recognize employees who question the status quo. When employees take the risk of creating a productive disruption, give them positive reinforcement. If someone pushes back or raises an uncomfortable question in a meeting, back them up rather than shut them down. If possible, use it as a teachable moment to encourage others to do the same.

Set ground rules for conflict. Since everyone struggles with conflict to some degree, develop a few standards for how your team can manage it constructively. For example in one company’s review sessions, participants need to begin with at least two positive comments before anyone is allowed to throw in a criticism. Although it feels a little awkward at times, this practice forces everyone to take a more balanced view of other people’s work, which reduces the tension and allows for more productive discussions. In another firm, every meeting ends with five minutes of what’s called a “plus/delta” critique of the meeting – with quick comments about what was good about it and what should be changed the next time. Again, this more structured practice makes it easy and acceptable to openly and constructively criticize."

 

Not everything can be structured, but the creation of a healthy environment where questions are welcome is essential.

Scooped by Don Cloud
Scoop.it!

Tips On Business, Leadership And Inspiration - Ventures Africa

Tips On Business, Leadership And Inspiration - Ventures Africa | The Heart of Leadership | Scoop.it
Tips On Business, Leadership And Inspiration
Ventures Africa
VENTURES AFRICA – Inspiration and motivation are two completely different concepts, but a majority of managers still make the mistake of interchanging the two.
Don Cloud's insight:

Many leaders mistake the difference between inspiration and motivation ... often using them interchangeably.  This mistake is comparable to considering leaders and managers the same.

 

Inspiration comes from the heart and from shared beliefs, shared direction, and shared vision -- it's power source is internal and self-driven. 

 

Whereas motivation is just a matter of using "carrots and sticks" to manipulate people to your own ends -- no belief is required -- take away the "carrots and sticks" and the behavior goes away.

 

Leaders inspire ... managers motivate.

 

So what have you done to inspire someone today?

more...
No comment yet.
Rescooped by Don Cloud from The Second Mile
Scoop.it!

R is for "Right Things, the Right Way, for the Right Reasons" - General Leadership

R is for "Right Things, the Right Way, for the Right Reasons" - General Leadership | The Heart of Leadership | Scoop.it
As a leader, you need to be true to yourself, lead with integrity, and always strive to do the right things, the right way, for the right reasons.

Via John Michel
Don Cloud's insight:

Powerful insights helping illustrate what it means to be a leader of character.

 

I would offer that having a solid understanding of the "right reasons" is foundational to leaders being able to do the right thing the right way.  Not always easy to do, especially when complexity intrudes.

more...
John Michel's curator insight, October 13, 2013 12:34 PM

As a leader, you need to be true to yourself, you need to lead with integrity, strive to do the Right things, the Right way, for the Right reasons. One out of three is okay, two out of three is better, but getting all three in check is the winning combination. It won’t always be easy, but you will be glad you did!

Scooped by Don Cloud
Scoop.it!

The Inverted Golden Rule

The Inverted Golden Rule | The Heart of Leadership | Scoop.it
Leaders, who think they’re “special,” treat themselves better than others. They invert the Golden Rule and stand aloof. After all, the rules don’t apply to “Golden Leaders.” Power and authority dis...
Don Cloud's insight:

There's a reason they call it the golden rule -- it applies to everyone.

 

Leaders must strive to live the golden rule as they lead -- and to insist upon this committment at all levels without exception ... starting with oneself.

 

The irony is that people in leadership positions (as differentiated from true leaders) who garner a sense of self entitlement would never tolerate such a sense of entitlement from their subordinates.  This is often at the center of what some call "toxic leaders" or a "toxic work environment."  For these "takers", it's time to look in the mirror to face the root cause of the problem.

 

And for "givers" ... e.g. leaders who live, eat, sleep, and breath humility, service to others, and the golden rule ... they have the opportunity to foster an organizational culture that reflects and echos this positive and self-reinforcing behavior.  Given a direction to go, such an organization can become more than the sum of its parts, build momentum, and then achieve incredible things.

more...
No comment yet.
Scooped by Don Cloud
Scoop.it!

Thomas Edison's Creative Thinking Habits - Think Jar Collective

Thomas Edison's Creative Thinking Habits - Think Jar Collective | The Heart of Leadership | Scoop.it
Think Jar Collective contributor Michael Michalko explores the creative thinking habits that Thomas Edison practiced.
more...
No comment yet.
Rescooped by Don Cloud from Mediocre Me
Scoop.it!

The Strength of ‘No Blame Game’ Leadership

The Strength of ‘No Blame Game’ Leadership | The Heart of Leadership | Scoop.it
When you arrive at the office each morning, you find yourself in a blame-free zone. Your team attacks projects proactively and with confidence. When a problem arises, everyone involved “owns it” and takes corrective action.

Via John Michel
Don Cloud's insight:

Blame games are the ultimate distractor -- and it is incumbent upon the leader to shut down and to not tolerate the blame game.  Instead, the leader must refocus people on the organization's purpose and on finding solutions in order to turn problems into opportunities.

more...
John Michel's curator insight, October 21, 2013 8:18 AM

An organization that has perfected the blame game is one where hidden fear — fear of failure, of confrontation, of difficult tasks — runs rampant. And where do these kinds of energy-draining, counterproductive cultures originate? That’s right: with the leaders.

Rescooped by Don Cloud from Coaching Leaders
Scoop.it!

Don't Be Afraid to Give Direct Feedback

Don't Be Afraid to Give Direct Feedback | The Heart of Leadership | Scoop.it
Until several years ago, I had a hard time confronting my subordinates with direct, straight-up critical feedback. I didn't want the awkwardness I thought would come from telling someone he wasn't do

Via Robyn Jay, Luciana Viter, David Hain
Don Cloud's insight:

If you want to set your people up for success -- then you need to provide them what they need ... not what they want.  And the reality is they need honest feedback on how they are performing and where they need to improve.  I've seen it too many times where supervisors fail to provide honest feedback and then complain about their people's performance -- in these cases, the fault in performance belongs to the leader.  Have the courage of character to challenge your people to bring their A-game ... that means you have to let them know when they are falling short and provide them the opportunity to fix it.

more...
David Hain's curator insight, October 21, 2013 2:18 AM

The more I stop worrying about what people think of me (selfish) and give the feedback I think others need (giving), the more respect I get!

Rescooped by Don Cloud from #BetterLeadership
Scoop.it!

Inno-Versity Presents: "Greatness" by David Marquet

Inno-Versity Presents: "Greatness" by David Marquet | The Heart of Leadership | Scoop.it

This Inno-Versity Inno-Mation was adapted from Captain David Marquet's talk on Greatness. It illustrates how he took a nuclear submarine from the worst perfo...


Via AlGonzalezinfo
Don Cloud's insight:

The leader has a profound impact on their people and the organization -- only question is, what kind of impact you truly want to have.

more...
AlGonzalezinfo's curator insight, October 19, 2013 10:37 AM
Perfect example of delegating authority and removing obstacles. This is leadership.
Rescooped by Don Cloud from Coaching Leaders
Scoop.it!

Making Hard Choices

Making Hard Choices | The Heart of Leadership | Scoop.it
When you are in a leadership position there will come a time when you have to make a hard decision.  It maybe that you have to fire someone or you must cancel a project or deny someone a promotion....

Via David Hain
Don Cloud's insight:

Leadership requires making the tough calls ... this is a duty typically reserved for leaders at every level of the organization.  If the leader isn't willilng to make the tough calls, then who will?  The answer is no one--and the results will be predictable ... the downturn of the organization.  It would be only a matter of time.

more...
David Hain's curator insight, October 18, 2013 1:48 AM

People respect leaders who are willing to make hard decisions, even when they don't like the decisions.

John Michel's curator insight, October 18, 2013 12:09 PM

If you embrace your role as a leader and all that it entails you will welcome the chance to make those hard calls.  It doesn’t mean you enjoy firing or denying a promotion to someone.  It means that you are willing to do what is needed to keep your team going forward and growing.

Ivon Prefontaine's curator insight, October 18, 2013 12:56 PM

Hard choices have to be made. What is the basis they are being made upon is a critical question. We overlook the way decisions are made.

Scooped by Don Cloud
Scoop.it!

Candor Could Blow Up in Your Face

Candor Could Blow Up in Your Face | The Heart of Leadership | Scoop.it
A reader asks, “Any advice on how to cultivate candor?” First steps toward candor are dangerous, even explosive. It could blow up in your face. People will say, “I can’t believe you brought that up...
Don Cloud's insight:

Cultivating candor is tough but necessary work of every leader.  In addition to these tips, I would offer an overarching insight.

 

Cultivating an environment and organizational culture of candor only works if your culture values change and the promise that tomorrow is an opportunity to make today better.  It is only in this context, where "bad news" is only temporary/short-term and that the opportunity lies in empowering your people to change the status quo into something better, that candor then becomes the norm.

more...
No comment yet.
Rescooped by Don Cloud from Digital-News on Scoop.it today
Scoop.it!

Want to Be a Great Leader? There's an Equation for That

Want to Be a Great Leader? There's an Equation for That | The Heart of Leadership | Scoop.it
Leading a company takes guts, gumption--and maybe a little calculus. Chip Conley, Ev Williams, and others reveal the equations that guide their thinking.

Via Thomas Faltin
Don Cloud's insight:

Another favorite "equation" of leadership from James Hunter, author of "The Servant":

 

  Intent + Action = Character

 

Likewise:

 

  Intent - Action = Squat

 

 

more...
No comment yet.
Rescooped by Don Cloud from Mediocre Me
Scoop.it!

Leadership is Making Better Mistakes

Leadership is Making Better Mistakes | The Heart of Leadership | Scoop.it
The leaders who inspire me bring out the best in the people around them. Leadership is not about perfect people surrounding themselves with other perfect people, marching in lockstep toward exceedi...

Via John Michel
Don Cloud's insight:

Thanks for sharing ... had never thought of it this way, but looking back, this is so true!

more...
John Michel's curator insight, October 16, 2013 1:24 PM

Leadership is not about perfect people surrounding themselves with other perfect people, marching in lockstep toward exceeding their goals. Leadership is about people making mistakes together, learning lessons, then making better mistakes.

Rescooped by Don Cloud from Leadership, Management and EVOLVABILITY
Scoop.it!

Leadership Skills: 4 Traits Of The Worst Communicators

Leadership Skills: 4 Traits Of The Worst Communicators | The Heart of Leadership | Scoop.it

 

Not knowing how to communicate effectively can cripple your business. Improve your communication skills by recognizing and fixing the problem.

 

To improve how you communicate as a leader, you need to increase your self-awareness of your communication habits.

 

Start by looking over the four worst communication traits that follow.

 

 

How many sound like you?

 

1. Not being aware of your body language...


2. Being a "Type A" communicator...

 

3. Always wanting to be right...

 

4. Having a "fix it" mentality...

.

.

✵ Practice Quiet Leadership...

.

.

.

 

✵ The six steps of quiet leadership are:

 

1. Let them do all the thinking...

2. Listen for potential...

3. Speak with intent...

4. Dance toward insight...

5. Create new thinking...

6. Follow up...

 

 

Post Image: http://bit.ly/19PQQY1

 


Via Mhd.Shadi Khudr
Don Cloud's insight:

Sometimes leaders may not realize that the source of the communication problem is themselves.  Leaders must be mindful that the responsibility for effectively communicating with your people starts and ends with you.  Great insights on what not to do and recommendations on what to do instead to be a better communicator.

more...
Mhd.Shadi Khudr's curator insight, October 17, 2013 7:15 PM

 

Many thanks to @Chris Williston

 

Mhd.Shadi Khudr's comment, October 18, 2013 8:18 AM
All the very best
Mhd.Shadi Khudr's comment, October 30, 2013 11:08 AM
Cheers
Rescooped by Don Cloud from Business Brainpower with the Human Touch
Scoop.it!

10 Incredible TED Talks That Will Make You More Productive

10 Incredible TED Talks That Will Make You More Productive | The Heart of Leadership | Scoop.it

The author has committed himself to a year on the study of productivity. Throughout the course of A Year of Productivity, in addition to writing posts and conducting interviews on productivity, he will be running productivity experiments using himself as a guinea pig, and then writing about everything he learns!

 

Last week he watched 296 TED talks, including a lot of talks about productivity. Here are 10 incredible talks that will make you more productive.


Via Vicki Kossoff @ The Learning Factor
Don Cloud's insight:

Had scooped or rescooped many of these ted talks before ... a great collection of useful insights!

more...
Tenika B's curator insight, October 14, 2013 5:37 PM

Oh yes! please do tell

Rescooped by Don Cloud from Digital-News on Scoop.it today
Scoop.it!

How Many Times These Business Leaders Tried Before They Succeeded (#Infographic)

How Many Times These Business Leaders Tried Before They Succeeded (#Infographic) | The Heart of Leadership | Scoop.it
The only way to be sure you never fail is to never try. So, if you want to be an entrepreneur, buckle your seatbelt for a bumpy ride.

Via Thomas Faltin
Don Cloud's insight:

Leadership & invention require persistence to translate ideas into tangible success.  How many times are you willing to try to turn your vision into reality?  And for each and every attempt that didn't bear fruit, the fruit of success became all the sweeter when finally achieved.

more...
No comment yet.
Scooped by Don Cloud
Scoop.it!

TEDx Simon Sinek First why and then trust

Connect With Me Here http://on.fb.me/14EUz9W Join Me And Get An Extra Pay Check Each Month http://bit.ly/15Lcj9G TEDx Simon Sinek First why and then trust, T...
Don Cloud's insight:

We need human experiences to learn each other's values and beliefs and for leaders and followers to be able to connect and bond together as an organization -- the bond cemented by a shared "why."

 

So what are the implications for leaders in a technology immersed environment?  Simple, technology cannot replace "touch" that enables the bonds of trust to be formed between leader and follower.  As Simon Sinek said, "a friend is not somebody you check their status ... your network is not on linkedin ... a conversation doesn't happen on a blog ... and you can't have a discussion on twitter."

 

more...
No comment yet.
Rescooped by Don Cloud from LeadershipABC
Scoop.it!

Leadership With Simon Sinek: Serving Those Who Serve Others

Jonathan Fields of Good Life Project spent close to an hour in deep conversation with Sinek discussing the impact of leadership, and how we should all be pushing ourselves by asking more questions and demanding that these questions be answered in a much simpler way.


Via Kenneth Mikkelsen
Don Cloud's insight:

Kenneth, thanks for sharing! 

 

An insight-packed chat with Simon Sinek!  Worth your time!

more...
Richard Dillard, PMP, SSBB, ABD 7.1's curator insight, October 12, 2013 1:23 PM

"The worst leaders are the ones that think they have to know as much or more than the poeple who work with them." - Simon Sinek

 

Simon may be on to something basic here, in spite of his misplaced reference to evolution, his misunderstanding of the human mind when it comes to self-preservation (the first law of nature), his miscomparison of human beings to animals and the obvious implications of overlooking the moral law giver when it comes to right and wrong (the first law of human nature).  In other words, while there is nothing in evolution that explains the imperative to tell the truth as apposed to telling a lie or accounts for developing an "attitude of giving" or a wllingness to sacrifice for others, we can and should take seriously this idea of accepting that we, as leaders, don't (and can't, by definition, if you accept that teams outperform individuals even when that individual is the team lead) know more than those who work with us and every time we act as if we do, it signals the beginning of a demise and our failure as leaders. 

 

We should also altogether support Simon's rejection of the leadership of Jack Welch (GE) and his veneration of the leadership of Jim Sinegal (COSTCO). 

 

In fact, many of the ideas presented by Simon in this interview are consistent with the things I wrote about in my latest book, but we'd likely differ on the cause (whether the first or most proximate) of a Leadership - Culture - Performance connection in producing the effects being endorsed.  The obvious question now is, does it really matter where we ascribe the cause of right and effective leadership?  I believe it does matter and provide the rationale on pages 96 and 97 of Real Leadership! Are You Ready?