The 2015 employee engagement average is based on Gallup Daily tracking interviews conducted with 80,844 adults working for an employer. Gallup categorizes workers as "engaged" based on their ratings of key workplace elements -- such as having an opportunity to do what they do best each day, having someone at work who encourages their development and believing their opinions count at work -- that predict important organizational performance outcomes.
Engaged employees are involved in, enthusiastic about and committed to their work. Gallup's extensive research shows that employee engagement is strongly connected to business outcomes essential to an organization's financial success, such as productivity, profitability and customer engagement. Engaged employees support the innovation, growth and revenue that their companies need.