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The art of making your customer love you [INFOGRAPHIC]

The art of making your customer love you [INFOGRAPHIC] | The e-learning 2.0 | Scoop.it

In order to create loyalty among your customers, your company must provide customer service that is superior to the competition. Companies that are successful and profitable always have loyal customers, and they’ve done so by delivering excellent customer service time and time again.

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Climate Change and Food Security – Free E-learning Course from FAO

Climate Change and Food Security – Free E-learning Course from FAO | The e-learning 2.0 | Scoop.it

How does climate change affect agriculture and food security? What can be done to minimize its negative impacts? These are just some of the questions answered in this new course from FAO available for free online here or on CD-Rom by writing to information-for-action@fao.org
Starting with an overview of the concept of climate change, the course then looks at its impact on food security. After examining strategies for mitigating or adapting to the effects of climate change, it suggests concrete ways to make sure agriculture is “climate smart”.
The course is aimed at policy makers and people working in development agencies, who need to better understand how climate change affects agriculture and food systems, and what concrete actions can be taken. The course also includes face to face training materials, such as exercises, trainer’s notes, and slides, which can be adapted to your training needs.

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Badges: The Way the New Learner Learns | Digital Learning Environments

Badges: The Way the New Learner Learns | Digital Learning Environments | The e-learning 2.0 | Scoop.it
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3 Top Game Based Learning Links: Weekly GBL Digest – 1 | Upside Learning Blog

3 Top Game Based Learning Links: Weekly GBL Digest – 1 | Upside Learning Blog | The e-learning 2.0 | Scoop.it

With our increasing focus on Game Based Learning, find Top 3 interesting articles & resources about Game Based Learning.


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Benefits of Online Learning | Mindflash

Benefits of Online Learning | Mindflash | The e-learning 2.0 | Scoop.it
Learn about the benefits of online or e-learning including flexibility, speed, immediate results & feedback and access to experts.
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Practical Advice for Going from Face to Face to Online Teaching | Faculty Focus

Practical Advice for Going from Face to Face to Online Teaching | Faculty Focus | The e-learning 2.0 | Scoop.it
Developing an online course based on an existing face-to-face course requires more than learning how to use the technology and loading the material into the learning management system because, as Catherine Nameth, education outreach coordinator at...
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3 Social Learning Trends to Watch in 2012

3 Social Learning Trends to Watch in 2012 | The e-learning 2.0 | Scoop.it
Interested in incorporating cutting-edge social techniques into your training programs? Consider these three options.
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5 Exciting Innovations That Will Change Computing in 2012

5 Exciting Innovations That Will Change Computing in 2012 | The e-learning 2.0 | Scoop.it
Technical innovations are incoming in the next year or so that promise to bridge the gap between the physical and digital worlds like never before.

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