"There is no quick fix for this problem. But my view (and Richard's) is that we have to rethink how we utilize workers in our advanced economy. We fear that job structuring and classification becomes entirely self-sealing for many American workers. Once a job is defined as routine, it becomes routine and the individual in it doesn't exercise judgment or decision-making. That employee then becomes by definition low-productivity and both can't be paid much and is easier to think of as a candidate for off-shoring.
If instead, the employee was asked to exercise judgment and decision-making in order to innovate and enhance the productivity of the operation, then the possibility for higher productivity, higher firm performance and higher wages exists.
This won't be the case for all jobs. But I believe that America can influence the slope of the line of increasing creativity-oriented jobs by leaning toward creativity"