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The Amazing CM topic
everything useful or not about social media and community
Curated by Sophie Taylor
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L’un des emails les plus efficaces que j’ai jamais reçu

L’un des emails les plus efficaces que j’ai jamais reçu | The Amazing CM topic | Scoop.it
Quand vous éditez un logiciel en SaaS, la problématique de l’email se pose très rapidement. Vous devez travailler sur deux types d’emails :

Via Claire Quévy, Lily Gros
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Claire Quévy's curator insight, June 25, 2013 4:47 AM

Très inspirant cet article pour écrire des newsletter efficaces !

Agence SEO.fr's curator insight, June 26, 2013 1:38 AM

Quand vous éditez un logiciel en SaaS, la problématique de l’email se pose très rapidement. Vous devez travailler sur deux types d’emails : 

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Chargement de page web, une question de secondes!

Chargement de page web, une question de secondes! | The Amazing CM topic | Scoop.it
La plupart des internautes attendent qu'une page de site Internet soit totalement chargée en moins de 2 secondes! Et les standards web nous indiquent également que, au-delà de 3 secs d'attente, pr
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Infographic: What is a brand’s recovery time after a social media disaster?

Infographic: What is a brand’s recovery time after a social media disaster? | The Amazing CM topic | Scoop.it

A social media monitoring firm explores social media firestorms that engulfed three major brands and how long it them to recover their positive sentiment online.

 

It seems like every day we could report on another PR crisis hitting some unfortunate brand. But what’s the real effect of these crises, and how long do they typically last? 

Social media monitoring company SDL took a look at three brands that faced a PR crisis since social media has become ubiquitous—United, Nestle, and Dominos—to find out how long it took each to recover.


The results are compiled in the infographic. 


Via Lauren Moss
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Pedro Barbosa's curator insight, March 2, 2013 5:24 PM

Crisis Management in Social Media

 

Pedro Barbosa | www.pbarbosa.com | www.harvardtrends.com

Rim Riahi's curator insight, March 3, 2013 2:42 AM

A social media monitoring firm explores social media firestorms that engulfed three major brands and how long it them to recover their positive sentiment online.

Rahadian P. Paramita's curator insight, March 14, 2013 11:00 PM

Definitely, another brands need to learn a lot :)

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Les 10 erreurs des community managers débutants

Les 10 erreurs des community managers débutants | The Amazing CM topic | Scoop.it
La plupart des utilisateurs de Facebook pensent qu'ils pourront gérer leur page facilement. Veillez à vous informer pour ne ne pas accumuler les erreurs.
Sophie Taylor's insight:

des conseils avises !

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The 7-point community manager's checklist | Articles | Social Media

The 7-point community manager's checklist | Articles | Social Media | The Amazing CM topic | Scoop.it
This guide will help you do your job better. So print it out, or bookmark it. You'll refer to it often.
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A Facebook cheat sheet for brands | Articles | Social Media

A Facebook cheat sheet for brands | Articles | Social Media | The Amazing CM topic | Scoop.it
Take some of the guesswork out of your social media efforts with an infographic that reveals surprising data about Facebook.
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Comment évaluer le community management ?

Comment évaluer le community management ? | The Amazing CM topic | Scoop.it
Les réseaux sociaux offrent un large panel de variables pour mesurer l'efficacité d'une stratégie. Seulement, le choix des paramètres reste très délicat.

Via Alexandre Chusseau, IDEWAN
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12 Home Page Optimization Musts

12 Home Page Optimization Musts | The Amazing CM topic | Scoop.it
A list of the 12 critical elements that every home page must have.

Via Cendrine Marrouat - cendrinemarrouat.com
Sophie Taylor's insight:

bon a savoir pour l'ecriture web

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Jon Turino's curator insight, February 24, 2013 1:09 PM

More good stuff from HubSpot.

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How To Start An Online Community

How To Start An Online Community | The Amazing CM topic | Scoop.it
We've covered this before, but many people are new here. Skipping the internal aspects, this is our process. We've simplified it as much as possible. Build up a list of 50 to 150 potential members Build up a list of...
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How to Make the Full Use of Google Authorship Profile - Seo Sandwitch Blog

How to Make the Full Use of Google Authorship Profile - Seo Sandwitch Blog | The Amazing CM topic | Scoop.it
Google Authorship and Author Rank:Learn how to verify Google authorship and its importance in SEO.

Via Cendrine Marrouat - cendrinemarrouat.com
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Jon Turino's curator insight, February 24, 2013 1:08 PM

Well worth reading. Anything that increases your Google ranking is a good thing. Especially when it can be done once and work multiple times.

Impulso's curator insight, February 25, 2013 10:34 AM

Google Autorship est une fonctionnalité intéressante de Google vous permettant d'être reconnu comme auteur de contenu web en liant le contenu que vous rédigez directement à votre profil Google+. Grâce à elle, votre photo apparaîtra à côté du lien menant à votre contenu dans les résultats de recherche sur Google.

Intéressé? Cet article vous montre comment procéder!

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Pourquoi il vous faut un blog en 2013

Pourquoi il vous faut un blog en 2013 | The Amazing CM topic | Scoop.it
Un blog, pourquoi faire? Vous avez un business à promouvoir et vous vous demandez si vous devez passer votre temps à bloguer. Vous voulez avant tout montrer vos produits et trouver de nouveaux clien
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Top tips for responding to reviews on TripAdvisor - Travolution.co.uk

Top tips for responding to reviews on TripAdvisor - Travolution.co.uk | The Amazing CM topic | Scoop.it
The latest online travel news and jobs from Travolution.co.uk. Stay ahead with travel agent and travel technology news, case studies, in-depth articles and videos
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How to respond to a negative TripAdvisor review

How to respond to a negative TripAdvisor review | The Amazing CM topic | Scoop.it
How hoteliers and tourism business owners can respond to negative TripAdvisor reviews.
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Creating Great Images With Quotes Is Like Creating Flags For Your Fans To Wave: 3 Free Tools To Create Your Own

Creating Great Images With Quotes Is Like Creating Flags For Your Fans To Wave: 3 Free Tools To Create Your Own | The Amazing CM topic | Scoop.it

Via Robin Good
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medienfundgrube's comment, July 12, 2013 2:34 AM
https://findings.com/ seems to be quite interesting, too. Kind of quotes community.
Kate Williams's curator insight, October 28, 2013 7:01 AM

November's focus for Soical Biz is IMAGES (following the focus on Pinterest in October). There are some really helpful free tools available to help any entrepreneur, image-challenged or not, make an impact at image hungry social sites e.g. Pinterest, Facebook and Google+. There's no doubt images draw attention and drive visibility and traffic.

Maria Eva Blaiotta's curator insight, March 24, 2014 10:24 PM

Free tools which will help you create your own images with quotes.

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Maslow's hierarchy of Internet Needs

Maslow's hierarchy of Internet Needs | The Amazing CM topic | Scoop.it
Sophie Taylor's insight:

La pyramide parle d'elle meme ;)

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Les 22 applications mobiles pour être un Community Manager idéal ...

Les 22 applications mobiles pour être un Community Manager idéal ... | The Amazing CM topic | Scoop.it
Découvrez notre top 22 des applications mobiles pour faire de vous le community manager dont tout le monde rêve : mobile, réactif, efficace… Nous.
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Les 5 métiers du Community Manager

Les 5 métiers du Community Manager | The Amazing CM topic | Scoop.it
Venez découvrir dans cet article les différents métiers qui forment la profession de Community Manager. Service client, marketing, et bien d'autres
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Infographic: A 12-month plan for social media success | Articles | Social Media

Infographic: A 12-month plan for social media success | Articles | Social Media | The Amazing CM topic | Scoop.it
Turning your brand into a social media powerhouse is easier than you think. Here's a plan to help you do it.
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The best days to post to Facebook, based on industry | Articles | Main

The best days to post to Facebook, based on industry | Articles | Main | The Amazing CM topic | Scoop.it
A new report looks at 15 business fields to determine the best day of the week to share content on Facebook for engagement.
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Faites de la curation de contenu avec Bit.ly

Faites de la curation de contenu avec Bit.ly | The Amazing CM topic | Scoop.it
Bit.ly est un outil qui permet de raccourcir les longues URL, la fonction Bundle vous permettra...

Via IDEWAN
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How Facebook Fan Page Photos = Engagement! [infographic]

How Facebook Fan Page Photos = Engagement! [infographic] | The Amazing CM topic | Scoop.it
Blog post at LouiseM Social Media Graphics Tutorials: Make Your Own Graphics! : Facebook Fan Page photos – how often do you post them?

If you're posting 1 per day, that's one in 300 million photos uploaded per day!

Via Stefanie Blackburn
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Stefanie Blackburn's curator insight, February 18, 2013 12:28 AM

Are you using photos when you post to Facebook on your pages?  If not maybe you should.  This information was shared by Louise Myers and I located it via Laura Rubinstein.  Great info!!

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4 Quick Tips for Using Social Media for Customer Service

4 Quick Tips for Using Social Media for Customer Service | The Amazing CM topic | Scoop.it
Expert advice from panelists at New York's Social Media Week.

Via Cendrine Marrouat - cendrinemarrouat.com
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5 Ways to Bring Your Company's Images to Life

5 Ways to Bring Your Company's Images to Life | The Amazing CM topic | Scoop.it
Did you know that of all the content that people share on social media, images are the most viewed and attract the highest levels of engagement? Here are some online tools for photo editing, meme making, gif production and infographics.
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Mr Tozzo's curator insight, February 27, 2013 9:34 AM

Did you know that of all the content that people share on social media, images are the most viewed and attract the highest levels of engagement? Here are some online tools for photo editing, meme making, gif production and infographics.