A new study conducted by University of Massachusetts Dartmouth reveals why people, specifically millennials, interact with brands on social media. The study can help businesses understand how to leverage their social media accounts and use them more effectively. The study looked into why millennials, people born between 1980 and 2000, connect with brands on social …
This article is by Josh Bernoff, senior VP, Idea Development, at Forrester Research. He is the co-author of the new book, The Mobile Mind Shift. “Hello, customer. I’m from the company’s marketing department, and I’m here to help you.” That’s something you don’t hear very often. Customers expect marketers to try to [...]
With the program focus funnel, especially if you are leveraging marketing automation, you are trying to map back specific programs and content to specific personas in the specific stages of this funnel.
2. Operations Focus (Middle graphic)
As you can see with the operations focus funnel, the considerations change. The focus is on processes, not programs. Some key processes to note with this funnel are fast tracking, lead scoring, qualification stages, and lead recycling. No matter how you set up your operational funnel, you want to have a fast track path to sales. The sales team does not want to feel that qualified leads are being held up in Marketing. Lead scoring is simple to set up in marketing automation but hard to master. The same white paper could be downloaded by someone just collecting information or someone ready to close. How do you score it? Keep revisiting and adjusting your lead scoring on at least a quarterly basis.
3. Buyer’s Focus (Bottom graphic)
Some look at the above graphic and call it a buyer’s journey. It is—but it is a buyer’s journey through the funnel. Too many marketers overlook these distinct buyer’s actions as they plan campaigns and programs through the funnel. You must map specific content to these specific actions if you want to see specific results. The content that you would send out at the “Committing to change” stage should be different than that content going out at the “Justifying the decision” stage. Always take a moment and consider the buyer’s journey through the funnel as you plan and create your marketing initiatives.
Today, there's little distinction between marketing online and offline, which (ideally) leads to a fully integrated marketing strategy. To avoid the chaos these cross-functional strategies can create, check out these 4 key concepts that marketers often miss.
When it comes to media work and the teaching of it, I loath the phrase, the dark side. It goes something like this: You teach journalism and PR in the same department? I stay away from the dark side.
Enough. Some journalists — and journalism educators — have an outsized ego about all things journalism and a palpable disdain for all things not. They made it a religion to ignore anything related to the business side in defense of the purity of news.
It was easy to be holier than thy marketer when some news organizations were turning year-over-year profits that would send drool down the chin of an oil and gas executive. Not today.
The 4 Types of Content You Need to Start Creating Business 2 Community Put simply, content marketing is all about the creation and targeted distribution of interesting and useful content, which can help build brand awareness, generate leads and...
White papers are an often overlooked component of a strong business content marketing plan. Learn how to write killer white papers in this post with 4 tips. (A killer white paper can drive more prospect engagement.
Where does content marketing belong in the organization and do you need someone to manage it. A high-level overview of tasks and challenges.
Depending on the scope, context and ‘content marketing maturity level’ of your organization, you will organize the way you “do” content marketing differently. There will always – at the very least – be some people (internal, external or hybrid) who create content, someone who overviews the “project” (which in the end it is) and involvement of several stakeholders.
Creating headlines can be tedious and difficult work. The smallest details make a big impact. I’ll be honest, I hate headlines. I spent years in the newspaper industry struggling with them. As a marketer, we battle the same issue, but with more complexity. We need clicks, but the right type of clicks, the right audience, the right…
...Before we jump into these recommendations, let me make one more point perfectly clear. These are not necessarily recommendations for the perfect LinkedIn profile if you're looking for a job. I am writing this from my own perspective, as someone who is using their LinkedIn profile to connect with influencers, partners or prospects. I already have a business and I am counting on LinkedIn to help me grow that businessand reach more of their nearly 200 million active monthly users.
All of the recommendations below are just that, recommendations. Take 'em or leave 'em however you'd like. Each can be implemented by going to LinkedIn, logging in, clicking on Profile in the top menu and then clicking on the greyEdit button. This will put your profile in edit mode, and you'll be able to change anything you need to. You may also want to take advantage of LinkedIn's suggestions and recommendations by clicking on the blue Complete My Profile button. LinkedIn will ask you a series of probing questions designed to get your profile even more complete....
As shown above, there are a lot of different tools that make up the content promotion ecosystem. Many of them are very different from each other. However, what binds them all is their ability to help promote a brand’s content on owned, paid or earned media channels. Many of the tools can influence two or more channels. Let’s take a deeper look at the channels and the tools that impact them....
A customer service strategy is just as important as a sales and marketing strategy. The customer service strategy supports your overall business goals. A successful sales and marketing strategy gets customers in the door; ...