Thanking donors is the one thing most nonprofits do not spend enough time thinking about. Too often I find that staff spend 95% of their time crafting the fundraising appeal and getting embroiled in project management – design; layout; printing, postage, etc.
Finally, the letter (or e-appeal) is ready to launch. The mailing is dropped/the button is punched and… voila! Gifts start to arrive! But then what?!
Marty Note
Agree with this. The emphasis is on acquisition with very lttle thought to how to develop a profitable relationship over time in most nonprofits I give money too.
Via Chana Andler



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