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End of THEN, Beginning of NOW - A New Era of Relevance [Infographic]

End of THEN, Beginning of NOW - A New Era of Relevance [Infographic] | Thank You Economy Revolution | Scoop.it

The Times They Are A-Changin’
Come gather ’round people
Wherever you roam
And admit that the waters
Around you have grown
And accept it that soon
You’ll be drenched to the bone
If your time to you
Is worth savin’
Then you better start swimmin’
Or you’ll sink like a stone
For the times they are a-changin’.

 

- Bob Dylan


Marty Note - Why The Future Converts Better
I love this infographic. Google's Panda and Penguin changes were seismic for me. Once Google created penalties for playing the game the old way even the most obstinate SEO had to admit something new was afoot.

The "new thing" isn't one thing but a stew of things it is possible to summarize as a search for greater relevance. Even relevance is a funny bird since its bar continues to rise rapidly as any market matures.

The web doesn't "mature" as much as it builds, destroys and then builds again. I've often compared the Internet to weather and the houses we build to sand castles on the beach with a hurricane making landfall every 18 months or so. 

These new hurricanes are built to wipe away the inconsequential. If your site isn't changing all the time, becoming increasingly relevant to more and more faster and faster then you have a problem. Implications of the new relevance include:

* MUST have a content strategy.
* MUST have a storytelling strategy.

* MUST have sophisticated segmentation and personas (across web not just email).
* MUST have link strategy.
* MUST have social strategy.

* MUST have a SoLoMo strategy (and think Mobile First).
* MUST create more, faster and better.


Yes the times they are changing and ever more rapidly. 


Via Fabrizio Faraco, TourdeForce
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Content Must Evolve Around A Customer's Journey: New Rules of Effective Content Delivery

Content Must Evolve Around A Customer's Journey: New Rules of Effective Content Delivery | Thank You Economy Revolution | Scoop.it

The big question for those involved in content is becoming:

 

How do businesses organise integrated teams and content delivery for the ultimate customer experience?

 

This is addressed by John Harris, Chief Strategy Officer at Location 3 Media on Jay Baer's Convince&Convert blog.

 

John's introduction:

 

"Over the last several months, I have found the conversation around content to be slowing evolving from “Why is content important to my business?” to “How do we organize around content delivery?”. The answer to this question lies in the recognition that content is not simply a one-dimensional SEO tool, but is ultimately how your brand lives within the digital world."

 

The rest of the article is required reading for content people. 

 

Some of the main points:

 

*Content must revolve around the customer's journey

 

*Traditional models of organisation with siloed teams cannot work any longer - there are too many risks and missed opportunities

 

*The required model is both customer-centric and platform-neutral

 

*89% of shoppers research a product online before purchasing

 

*Businesses who truly understand the customer journey and all that goes with it will come out tops

 

Loads of insights and detailed advice.

 

Read the article here http://www.convinceandconvert.com/content-marketing-2/organizing-teams-to-support-effective-content-delivery/

 

 

 

Marty Note
I love the insightful idea that content is pinned to a customer's journey. Understanding content in this context takes the "shock of the new" sting away since all marketers create content to guide a customer's journey. I'm a big believer in "the Hero's journey" that searching your website should reinforce some fundamental idea, some myth I (as you visitor) believe about my life our our society.

 


Via Liz Wilson
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