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Forrester’s top 10 predictions for business in 2016 — and what they mean for tech

Forrester’s top 10 predictions for business in 2016 — and what they mean for tech | Support banking | Scoop.it
2016 will be the year that the companies that thrive will be those advancing down the customer obsession path.
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'Als banken de klantenrelatie niet weten te herstellen, zullen ze ultiem ten onder gaan'

'Als banken de klantenrelatie niet weten te herstellen, zullen ze ultiem ten onder gaan' | Support banking | Scoop.it
In weinig landen is de digitale kloof tussen het aanbod van de banken en de verwachtingen van de klanten zo groot. Dat zegt Trends-redacteur Patrick Claerhout.
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5 Innovative Ways to Leverage Social Media for Technical Support

5 Innovative Ways to Leverage Social Media for Technical Support | Support banking | Scoop.it
Technical support often calls to mind splitting headaches and one hand sandwiching a phone against a sweaty face while the other runs through hair thinning with each delay. Keeping your users happy and your technical support engineers with a full head of hair is a top priority for any company. Most businesses view the social media approach to technical support as a way for users to vocalize frustrations, but it really offers so much more. To expose the rest of this technical support iceberg, we’ve compiled a list of 5 unconventional ways to leverage social media as a medium for technical support.
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Amazon.com - Contact Us

Rudy Marien's insight:

Afhankelijk van beschikbaarheid wordt er gekozen tussen telefoon en e-mail en chat

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Mobile Banking App | BMB App | Barclays

Mobile Banking App | BMB App | Barclays | Support banking | Scoop.it
Give the new Barclays Mobile Banking app a try and manage your finances on the go. With Mobile Banking, you can check your balance, pay bills, and much more.
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Citibank Customer Service - One Stop Customer Services Solutions from Citibank | Citibank India

Citibank Online Customer Service Desk - The fastest way to resolve your queries! Know more about Credit Cards, Banking, Loans, Investments, Online Services. Download Application Forms and also choose DND service.
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Bank of America down? Check current status

Bank of America down? Check current status | Support banking | Scoop.it
Real-time status for Bank of America. Is the website down, can't check your statements or log in? We'll tell you what is going on.
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Mobiel Bankieren - ABN AMRO - bekijk de kenmerken

Mobiel Bankieren - ABN AMRO - bekijk de kenmerken | Support banking | Scoop.it
Bekijk op welke telefoons u Mobiel Bankieren van ABN AMRO kunt gebruiken. En lees meer over de mogelijkheden van de app.
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Crelan Mobile

Crelan Mobile | Support banking | Scoop.it
De Crelan Mobile app is de oplossing als u mobiel wilt bankieren waar en wanneer u maar wilt. De app is beschikbaar in NL, FR en D, voor iOS en Android
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Top 10 Retail Banking Trends and Predictions for 2016

Top 10 Retail Banking Trends and Predictions for 2016 | Support banking | Scoop.it
An annual retail banking forecast of trends compiled from 100 global financial services leaders and industry analysts.
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Apps Status Dashboard

Google Apps Status Dashboard enables users and businesses to monitor the status of individual Google Apps services. Users of Google Apps can now view the status of individual services such as Gmail, Google Calendar, Google Talk, Google Docs, Google Sites and Google Video for businesses. Administrators of Google Apps Premier Edition, Standard Edition, Partner and Education Edition can also view status of the Admin Control Panel.
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Customer Service for Personal Accounts – Wells Fargo

Customer Service for Personal Accounts – Wells Fargo | Support banking | Scoop.it
Contact Wells Fargo by phone or online, find answers to your questions, get help with online account services and more.
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Mobile banking voor smartphone | ING Smart Banking

Mobile banking voor smartphone | ING Smart Banking | Support banking | Scoop.it
De gratis smartphone-app van ING? Dat is uw saldo checken, betalingen doen en nog veel meer. Download snel onze ING Smart Banking voor smartphone!
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