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MSM Business Clinic

MainStream Marketing (UK) Ltd is an established and professional outbound telemarketing company. Our aim is to deliver your telemarketing requirements whilst...

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3 Crucial Things you need to ascertain before a Telemarketing Call

3 Crucial Things you need to ascertain before a Telemarketing Call | Telemarketing | Scoop.it

Telemarketing is battle of will; whoever can control the call can dictate the outcome. Prospect clients do not have the luxury of seeing and feeling the product or service being pitched to them; rather, mere words can make succumb to an appointment with authentic interest.


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Belinda Summers's curator insight, September 18, 2013 2:57 AM

One’s mental preparations are as important as – if not more than - the physical.

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How can the public image of call centres be improved? – in less ...

How can the public image of call centres be improved? – in less ... | Telemarketing | Scoop.it
First and foremost, even today many people know them as Call Centres, this tag has to go away. ... Ensuring conversations aren't overheard & background noise is minimal @CallCentre professionalism #PerceptionIsKey ...
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Reasons to hire Inbound call center outsourcing services | Contact ...

To the contrary, inbound telemarketing has also established its importance by helping companies to improve the performance of products or services. Both small and large type companies are benefited greatly by the services ...
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The Ultimate Telemarketing Guide: The Ultimate Telemarketing Guide

The Ultimate Telemarketing Guide: The Ultimate Telemarketing Guide | Telemarketing | Scoop.it
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The Triple A of Telemarketing, Article 1: Attitude

The Triple A of Telemarketing, Article 1: Attitude | Telemarketing | Scoop.it

One of the major points of emphasis in telemarketing training sessions is the fact that prospects do not see the telemarketer they’re talking to.


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Jayden Chu's curator insight, September 10, 2013 4:45 AM

That’s for agents to realize that since their voices are the only representation of their personality, it’s very important to keep a pleasant attitude at all times.

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The Power Of Personal Branding In B2B Lead Generation - exploreB2B

The Power Of Personal Branding In B2B Lead Generation - exploreB2B | Telemarketing | Scoop.it
When it comes to B2B lead generation, you have to admit that getting in touch with your target market can be pretty hard. These days, with the explosion of online B2B lead generation and ...
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Ergonomics takes the lead in headset design - Call Centre Helper

Ergonomics takes the lead in headset design - Call Centre Helper | Telemarketing | Scoop.it
Research has shown that workers favour ergonomics over style when it comes to the design of their headsets. The Jabra and YouGov survey of 11,906 office workers revealed that 77% of UK workers prioritised great sound, ...
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Call Centre outsourcing buyers want more | The Sauce | Bringing ...

Call Centre outsourcing buyers want more | The Sauce | Bringing ... | Telemarketing | Scoop.it
Call Centre outsourcing buyers want more. The buyers of contact centre outsourced solutions are looking for more than just cost savings, according to outsourcing consultancy Everest Group's contact outsourcing annual ...
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In The Press: How to inspire effort from contact centre staff | Staff Motivation Matters

In The Press: How to inspire effort from contact centre staff | Staff Motivation Matters | Telemarketing | Scoop.it

John Sylvester offers some suggestions to www.callcentre.co.ukin a blog that may inspire contact centre staff beyond simply performing their day-to-day work duties as a matter of routine.


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The Ultimate Telemarketing Guide: The Ultimate Telemarketing Guide

The Ultimate Telemarketing Guide: The Ultimate Telemarketing Guide | Telemarketing | Scoop.it
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Telemarketing - Cost effective or just plain costly?

Telemarketing - Cost effective or just plain costly? | Telemarketing | Scoop.it
How telemarketing can be a cost effective way of generating new business if the right time and efort is being put in, and how it can be and expensive waste of time and money if you don't.
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Upsell Series: 3 Tips for Inbound Call Center Upsell Results - LiveOps

Upsell Series: 3 Tips for Inbound Call Center Upsell Results - LiveOps | Telemarketing | Scoop.it
LiveOps' customers often ask me: how can I increase revenue from my inbound call centers? Or, more specifically, from my inbound phone campaigns? What they're really asking is: Now that I've successfully marketed my ...
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Issues that Lead to Low Call Centre Agent Retention Rates | selectvoicecom.com.au

Issues that Lead to Low Call Centre Agent Retention Rates | selectvoicecom.com.au | Telemarketing | Scoop.it

If you find that many of your new employees are leave the company shortly after preliminary training or that seasoned employees do not stay around anymore, then it may be that your company is experiencing some of the following issues


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How to Choose the Best Call Center Software - BusinessNewsDaily

How to Choose the Best Call Center Software - BusinessNewsDaily | Telemarketing | Scoop.it
BusinessNewsDaily How to Choose the Best Call Center Software BusinessNewsDaily Although many businesses outsource contact centers to third-party vendors or offshore call centers, it may be more beneficial for some organizations to run their own...
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Outbound telemarketing Or Inbound telemarketing

Outbound telemarketing Or Inbound telemarketing | Telemarketing | Scoop.it
Our team has a combined experience of 25 years in the telemarketing business. Telemarketingappointments.com has the most effective way to get your campaign off the ground. We have all American callers.
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The Three Lies That Will Ruin Your B2B Lead Generation Campaigns

The Three Lies That Will Ruin Your B2B Lead Generation Campaigns | Telemarketing | Scoop.it

As a business owner, you should be aware of the things that can ruin your B2B lead generation campaigns. And there are a lot of these factors

 

 


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Belinda Summers's curator insight, September 19, 2013 1:35 AM

How you think your business should go plays a big role in this.

Judy caroll's curator insight, October 22, 2013 1:10 AM

One of the secret to be successfull in business is to improve marketing tactics. Sometimes it really depends on the  business owners on how he could handle and make thing's right for him but the fact that others are not satisfied. Find out how this blog  reflects on your mistake

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Introducing The Future Call Center Summit - PR Web (press release)

Introducing The Future Call Center Summit - PR Web (press release) | Telemarketing | Scoop.it
Introducing The Future Call Center Summit
PR Web (press release)
Customer Management IQ introduces the 9th Annual Call Center Summit with an evolved brand – The Future Call Center Summit.
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The Five Tips To A Better Telemarketing Performance

The Five Tips To A Better Telemarketing Performance | Telemarketing | Scoop.it

You will have to admit, B2B telemarketing can be a thankless job. The rate of success in generating sales leads is pretty low, while tensions and stress can be pretty high. This is the reality of marketing, one that has probably given a lot of people a hard time in the course of their work.


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Jayden Chu's curator insight, September 10, 2013 4:33 AM

But really, is there a way to improve your chances of making a profit?

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Online fundraising platform improves technology - Call Centre Helper

Online fundraising platform improves technology - Call Centre Helper | Telemarketing | Scoop.it
JustGiving is now live on ContactWorld for Service with CRM integration, a cloud solution which provides a fast and personalised response, as well as improved overall service and satisfaction levels. The system has given the ...
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White Paper: 30 ways to use analytics - Call Centre Helper

White Paper: 30 ways to use analytics - Call Centre Helper | Telemarketing | Scoop.it
Nexidia have released a new White Paper called “30 ways to use analytics”. The White Paper focuses on 3 main areas: performance and quality, continuous improvement and process change, and voice of the customer and ...
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Making unwelcome telemarketing calls can cost big $$$ - CMO

Making unwelcome telemarketing calls can cost big $$$ - CMO | Telemarketing | Scoop.it
Making unwelcome telemarketing calls can cost big $$$ CMO On 14 August the Australian Communications and Media Authority (ACMA) announced that it had secured an enforceable undertaking from telco Teleus Pty Ltd and holiday promoter Flexi Marketing...
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Accreditation scheme to identify legitimate telemarketers planned - Marketing Week

Accreditation scheme to identify legitimate telemarketers planned - Marketing Week | Telemarketing | Scoop.it
Marketing Week Accreditation scheme to identify legitimate telemarketers planned Marketing Week TPS Assured, however, will only be awarded to brands that make their own outbound calls, not the contracted call centres that are often guilty of not...
Michael Jackson's insight:

interesting, with laws being different across the globe how do you organise a system that regulates all?

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Internal Telemarketing - Making the same mistakes

Internal Telemarketing - Making the same mistakes | Telemarketing | Scoop.it
Many companies will make a decision to carry out telemarketing internally. Who makes those decisions and on what grounds? Where is the expertise coming from internaly?
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