Two years after its triumph on Jeopardy, the IBM Watson Engagement Advisor is the industry's first consumer facing cognitive computing breakthrough that will assist a brand's customer service agents, or sit directly in the hands of consumers through mobile devices, cloud-delivered services and online chat sessions. In one simple click, the solution's "Ask Watson" feature will quickly address customers' questions, offer advice to guide their purchase decisions and troubleshoot their problems…



> Annoucing Watson Engagement Advisor/Video :

> IBM/Putting Watson to work :

> IBM engagement :