“Did you know that customers are twice more likely to talk about negative experiences than positive ones? Turn the number around by focusing on their negative bias to deliver people-centric service. And the first step is language.”
Via Cendrine Marrouat - cendrinemarrouat.com
“Google Sheets offers powerful tools that let you create sophisticated applications for your needs. Here's a quick primer on how to use this cool feature. Continue reading →”
Via Tom D'Amico (@TDOttawa)
“Cleantech-as-a-service was the theme at the Cleantech Forum San Francisco 2015, with experts weighing in on the importance of the cloud, big data, and IoT in driving adoption of renewable energy.”
“ Whether you're a student, educator, executive or a scientist, Google offers online services and products that help everyone remain as productive as possible.”
Via Tom D'Amico (@TDOttawa) , Gareth Morgan
“ A few months ago I wrote a post called, A Simple Explanation Of The Internet Of Things where I tried to provide some clarity around what this new connected world means for all of us. In the article I mentioned some of the driving forces behind this. "Broadband Internet is become more [...]”
Via Beth Dichter
“ Keep your finger firmly on the pulse of your business from virtually anywhere with the best business tools available for the iPad. From email clients to collaboration tools, you’ll never miss a beat regardless of where your work takes you. Be forewarned, you may never want to go back to your desktop again.”
Via John Evans
Benjamin Franklin once said: “Tell me and I forget, teach me and I may remember, involve me and I learn.”
At the SAP Design & Co-Innovation Center (DCC) at SAP we frequently organize the so-called “Method Mondays”, a regular one-hour meeting series in which the team members share, practice, and test different methods.
In this article I would like to share the 5 methods with you that work best for us – it’s worth trying!...
“Got an HDMI port handy? Sure, you could plug in a Chromecast, Fire TV Stick or Roku Streaming Stick to get your Netflix fix. Or you could pay $150 to get a full Windows 8.1 PC in the same form factor.”
Via Tiaan Jonker
The uproar over Samsung's "eavesdropping" SmartTV last week reveals a potentially invasive type of factory preset — one that consumer and privacy advocates worry gets too easily lost in the fine print.
Darlene Clapham K12's insight:
As the Internet of Things (IOT) becomes more and more prevalent in our lives, it is critical to uncover all the privacy settings in your mobile devices, applications, entertainment equipment and appliances. The first step to take when any device is connected to the internet is to explore the privacy and security settings. If you are not comfortable sharing the information with the Vendor, turn off the access.
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