Apple’s rumored October event was on shaky ground. It’s the middle of the month, and the press still hadn’t received invitations, nor had anything been formally announced. According to Recode’s sources, we can all rest at ease; the event is October 27. After waiting what seems like a lifetime for even a marginal update to …
If you’re in a job as a tech support person, what can you do to handle these irate customers while learning to listen well, stammer less, and without a sense of dread in anticipation of the caller’s revenge?
Ransomware, a new threat for businesses and consumers alike, entered into the mainstream way back in 2013. And even though it somehow faded from the mainstream for a little, it’s coming back with a vengeance this 2016.
After spending more than 250 hours on research and testing 20-plus Wi-Fi routers over the past year, we have found that the TP-Link Archer C7 (v2) is the best option for most people. It’s faster and covers a large area better than many routers that cost two to three times as much. Plus, it outperformed the competition in multi-client testing, and its performance remained consistent across most of our tests.
Unveiled at the Worldwide Developers Conference is the next generation Mac operating system named as macOS Sierra. Apple decided to do away with the OS X name in favor of the new “macOS” name to bring the Mac operating system in line with iOS, watchOS, and tvOS.
Whenever technical or computer support professionals get together (and they get together a lot of times), guess what topic is on top of their list? Yes, you guessed it, the lying user-customer. And when you bring together all their horror stories about users and customers who lie to their teeth, it sounds like something out of “Tales from the Tech Support Rep.”
Samsung, a company that likes to stay ahead of the trends, has recently filed a patent for a smartwatch that projects a larger screen onto the wearer’s hand. The tech giant is looking to solve the current problem of smartwatch faces being too small...
Click here to edit the cSome months ago when Microsoft introduced the latest version of its Surface Pro line of tablets/hybrids, it was well-received by both reviewers and consumers. Specifically, the Surface Pro 4 arrived with some pretty nifty improvements over its predecessor while retaining mainly the same footprint.ontent
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