Young people were raised with technology. The rest of us have to figure it out............easy for some; not so much for others.
Where Is The Manual?!
Reflecting on many professional learning sessions with adults, there truly is a group of people who cannot problem solve fundamental tasks on a computer (i.e. opening two windows at once, searching on google, minimizing a window and opening another, going to a website with the URl, etc). Learning for everyone is literally haulted while we try to assist some in going to websites in this manner.
Fundamentally, I think it is a weakness in fluid reasoning and I see it often enough to believe it is an obstacle that needs to be addressed if we are to "expect" people to BYOD. They fear technology like I fear listening to the "sage on the stage" for 8 hours or learning to knit via lengthy written instructions!
One option for these people is to have a linear list of steps needed to make these things happen ( the "steps" need to start with "go to the start button"). The other option is to have tech saavy people available to "show" people how to negotiate the keyboard and internet during learning.
Technology is supposed to be a tool to access learning. For some people, it is a roadblock.
The more I experience, the more I feel the fear of technology is , at its core, a weakness in fluid reasoning. Many people are paralyzed when they make a "mistake". Problem solving around the mistake doesn't seem to happen readily. They get stuck.
"Where is the manual!?"