Talking things
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Talking things
Ideas & news about Communication between People and Objects. A world where we can talk to everything. ( http://www.intoote.it )
Curated by roberto gilli
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Three Digital Marketing Trends for 2014 and Beyond

Three Digital Marketing Trends for 2014 and Beyond | Talking things | Scoop.it

Three important social media marketing trends that we are seeing include always-on marketing, providing creative content marketing and product innovation through social listening, and giving your brand advocates the means to share stories about...


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La voix, interface ultime ?

La voix, interface ultime ? | Talking things | Scoop.it

our obtenir ce que vous voulez d’un service client par téléphone, il vaut mieux montrer son émotion que la retenir, explique Noreen Seebacher (@writenoreen) pour All Analytics(@allanalytics). La colère, l’indignation et les larmes fonctionnent mieux que la raison.

 

On se demande souvent à quoi sert l’enregistrement des conversations que l’on est contraint d’accepter lorsqu’on appelle un service client… Et bien certains centres d’appels les utilisent pour étudier les interactions vocales entre clients et téléopérateurs. Nice Systems développe ainsi un programme d’analyse automatique de la voix pour traiter plus efficacement les réclamations des utilisateurs. Des logiciels de ce type aident à mesurer l’humeur du client en temps réel afin de proposer des options au téléopérateur pour restaurer la relation. Nice Systems par exemple réagit à des mots clefs pour déclencher des contre-mesures : dire des obscénités, se mettre en colère ou faire référence à des concurrents déclenche ainsi des alertes (notamment l’intervention d’un superviseur) pour désamorcer la colère du client et éviter de le perdre. Selon une étude du SQM Group, lorsque les problèmes des clients sont résolus au premier appel, seulement 1% des clients sont susceptibles d’essayer la concurrence, contre 15% lorsque leur problème n’est pas suffisamment pris en compte. L’analyse automatique de la parole est devenue un investissement ordinaire dans les Centres d’appels, rapporte une autre étude. ...


Via Jacques Urbanska
roberto gilli's insight:

Voice and Conversational User Interface

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Internet of Things to create new markets: Gartner

Internet of Things to create new markets: Gartner | Talking things | Scoop.it
roberto gilli's insight:

“The Internet of Things will create greater economic value for all organisations, and for the global economy,”

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QR codes on jewelry to share medical information - QR Code Press

QR codes are most commonly found on product packages and advertising, they are now becoming so familiar that they could help to save a person’s life in an
roberto gilli's insight:

I think that a conversational agent could be a plus. The doctor can ask for specific info using natural language.

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Facebook Says 48 Percent of Daily Active Users Come from Mobile | Social Media Today

Facebook Says 48 Percent of Daily Active Users Come from Mobile | Social Media Today | Talking things | Scoop.it
During the latest Facebook quarterly earnings conference call, the company data revealed it is closer to a point where mobile ad revenues and usage will soon outperform desktop ad revenues and usage.
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Three reasons why the Semantic Web has failed

Three reasons why the Semantic Web has failed | Talking things | Scoop.it
The focus on the semantic web was fun, but ultimately missed the big picture, which is people care not about knowledge graphs but about the people and current events happening in their social graphs.

Via Pierre Tran
roberto gilli's insight:

Interesting point of view. Declaring the failure of semantic web is easy. Declaring the end of the document is interesting.

I agree that we entering in a new era where dialogues and messages (in place and in time) are more relevant that documents.

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Pierre Tran's curator insight, November 5, 2013 10:47 AM

Pour Dominiek ter Heide, co-fondateur de Bottlenose, le web sémantique a échoué sur trois points :


  1. Le web des données véhicule des connaissances obsolètes. Nous n'en avons rien à faire du knowledge graph, nous vivons dans le présent, nous voulons savoir ce qui se passe dans notre graphe social
  2. Le web des documents est mort. Le web est entré dans la phase du web temps réel, le "Flux". Dans le Flux, le focus n'est plus sur les pages mais sur les messages, les interactions, les conversations.
  3. L'information doit être poussée, non recherchée. Nous avons besoin d'un web où l'information arrive à nous selon notre attention, nos émotions, nos connexions avec le reste du monde.


Nous vivons dans un monde de big data, de flux temps réel et d'émotions humaines. C'est un web intelligent, dynamique, parfois chaotique, à l'image du cerveau humain. C'est ce que Heide appelle le Synaptic Web.

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The Internet of Things has arrived. Are you embracing it?

The Internet of Things has arrived. Are you embracing it? | Talking things | Scoop.it

A new report from The Economist found that 75% of companies from across industries are already exploring it and 95% expect their company to be using it in three years’ time.

 

According to the report, the top five concerns that companies have around the IoT are: a lack of employee skills/knowledge; a lack of senior management knowledge and commitment; products or services that don’t have an obvious IoT element to them; immaturity of industry standards around IoT; and high costs of required investment in IoT infrastructure.

 

You can read the report here.


Via JWT_WOW
roberto gilli's insight:

Quote: "These [IoT] products become platforms for new business
services, and with these additional services you can also generate new revenue streams. Either you do this yourself or somebody else will do it."

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History Travels With You Augmented Reality by Ilse Heesterbeek

History Travels With You Augmented Reality by Ilse Heesterbeek | Talking things | Scoop.it
MoCoLoco is a web magazine dedicated to everything related to modern contemporary design and architecture
roberto gilli's insight:

A project: AR on the bus.

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If This Toaster Could Talk

If This Toaster Could Talk | Talking things | Scoop.it
Narratives in the age of the smart object
roberto gilli's insight:

A very interesting article about what will be our life with enhanced / enchanted objects.

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Google Glass dominates wearable tech session at DEMO Fall 2013

Google Glass dominates wearable tech session at DEMO Fall 2013 | Talking things | Scoop.it
Three of the four demonstrators in the wearable technology session employed Google Glass, even though none of them know when it will be commercially available.
roberto gilli's insight:

Nice videos on "what is new".

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QR Codes Could Last A Million Years

QR Codes Could Last A Million Years | Talking things | Scoop.it
roberto gilli's insight:

The idea of fractal QR codes is great!

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Luciana P. Santos's curator insight, October 17, 2013 6:00 AM

"A group of scientists involved in ‘The Human Document Project’ are experimenting with QR Codes for very long term optical data storage. The scientist are interested in how data about the human race can be stored for millions of years and outlast the human race itself. Current optical data storage deteriorates after only a few decades but by creating QR Codes with one material embedded within another they believe they can extend this to a million years and beyond. The images below show show a centimeter sized QR Code with each pixel of the code consisting of a set of much smaller QR Codes with pixels of only a few micrometers in size"

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The Ten Steps To Creating A Killer Mobile App Marketing Campaign - ...

Generating visibility and increasing installs for your mobile app can be very time consuming and frustrating.
roberto gilli's insight:

Simple but useful insight.

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Software, hardware, everywhere

Software, hardware, everywhere | Talking things | Scoop.it
Real and virtual are crashing together. On one side is hardware that acts like software: IP-addressable, controllable with JavaScript APIs, able to be stitched into loosely-coupled systems—the mashups of...

Via Pierre Tran
roberto gilli's insight:

Interesting overview on what the new internet will be.

 

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Pierre Tran's curator insight, November 15, 2013 4:51 AM

Le web 3.0, c'est aussi le monde numérique qui rejoint le monde physique, le matériel qui rejoint le logiciel. Le résultat est un nouveau medium.

A l'occasion de la conférence Solid qui va se tenir en mai 2014 à San Francisco, quelques tendances qui vont alimenter ce futur :

  • Des API pour le monde physqiue
  • Le fabrication sans frottement
  • L'intelligence logicielle du monde physique
  • Toute entreprise est une entreprise logicielle
  • La démocratisation des systèmes complexes
  • Le monde physqiue en tant que service
  • La conception d'interface au-delà de l'écran
  • Le logiciel pour simplifier le monde physique
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ShotTracker infographic: How into wearable tech are we?

ShotTracker infographic: How into wearable tech are we? | Talking things | Scoop.it
A new infographic from ShotTracker finds that the wearable technology industry, dominated by fitness trackers, is a growing trend.
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'The Internet Of Things' And 'Connected Life' Markets Will Change Everything About The Global Consumer Economy

'The Internet Of Things' And 'Connected Life' Markets Will Change Everything About The Global Consumer Economy | Talking things | Scoop.it
'The Internet Of Things' and 'Connected Life' markets will change everything about the global consumer economy
roberto gilli's insight:

Quote: Defining the Internet of Things: It’s helpful to think about IoT devices as a new device category layer that exists as the connective tissue between the formerly static non-connected world, and the world of PCs, tablets, and smartphones. For example, a connected washer and dryer unit can report energy usage and cycle settings to a smartphone app.

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The internet of things: A consumer's perspective (and manifesto) about standards and openness

The internet of things: A consumer's perspective (and manifesto) about standards and openness | Talking things | Scoop.it
After almost a year of covering the internet of things, I review what I’ve learned, how my thinking has changed and what we’re looking for in the year ahead.
roberto gilli's insight:

Is the connected home going to be a vertically integrated Apple-like ecosystem or an open system where data flows freely between devices in the cloud?

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Ex-Googlers Bring A/B Testing to Mobile Apps - Wired

Ex-Googlers Bring A/B Testing to Mobile Apps - Wired | Talking things | Scoop.it
Wired Ex-Googlers Bring A/B Testing to Mobile Apps Wired Now, their company Leanplum, which launches today after a year in beta, wants to help bring the same kind of thing to the rest of world, offering A/B testing tools for developers building...
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Intel forms 'Internet of Things' division - ZDNet

Intel forms 'Internet of Things' division - ZDNet | Talking things | Scoop.it
Intel forms 'Internet of Things' division ZDNet The idea is that everyday devices such as lightbulbs, thermostats, bathroom scales and even appliances such as refrigerators will all be connected to create an 'Internet of Things,' a technology which...
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12 Principles Of Mobile Learning

12 Principles Of Mobile Learning | Talking things | Scoop.it
12 Principles Of Mobile Learning...

Via Ana Cristina Pratas
roberto gilli's insight:

I would add: "on-the-job".

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Helene Testud's curator insight, December 17, 2012 2:41 AM

 

 

 
Emily DiGiulio's curator insight, July 12, 2013 9:48 AM

12 Principles of Mobile Learning

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Intel is Investing in Wearable Tech to Compete with Samsung and Google | Androidheadlines.com

Intel is Investing in Wearable Tech to Compete with Samsung and Google | Androidheadlines.com | Talking things | Scoop.it
We learned last week that Samsung is working on something called Sports Glass in a design patent that popped up online. The sports glasses look like they w
roberto gilli's insight:

Quote: "Wearable computing is a major, accelerating phenomenon that re-defines how we use and interact with information".

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Tanukis : possibility of an emotive relationship between a human and a virtual avatar by François Zajega

Tanukis : possibility of an emotive relationship between a human and a virtual avatar by François Zajega | Talking things | Scoop.it

Tanukis being polymorph gentle spirits[*], it's natural for the whole project to be have many possible presentation "forms"

 

Tanuki, ou tanukibayashi, désigne, dans la mythologie japonaise, des esprits facétieux ressemblant à des blaireaux et ayant la capacité de changer de forme à volonté. 

 

Yôkai, Dictionnaire des monstres japonais, Shigeru Mizuki, Pika Edition, 2008


Via Jacques Urbanska
roberto gilli's insight:

Very interesting and nice.

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Augmented Reality, Seen Through Meta Glasses

Augmented Reality, Seen Through Meta Glasses | Talking things | Scoop.it
Will augmented reality spell the end of the keyboard? This fall, start-up Meta will deliver augmented reality glasses to app developers, and a consumer version is in development for next year. WSJ's Elva Ramirez reports.
roberto gilli's insight:

A nice video on Augmented Reality.

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If the tech fits, wear it

If the tech fits, wear it | Talking things | Scoop.it
The digital domain is creeping off our desktops and onto our bodies, from music players that match your tunes to your heart beat to mood sweaters that change color depending on your emotional state.
roberto gilli's insight:

Wearables “extend your abilities as a human, just as your phone does,”.

(and I want it conversational!)

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Virtual assistant aids patient engagement, accountable care | EHRintelligence.com

Virtual assistant aids patient engagement, accountable care | EHRintelligence.com | Talking things | Scoop.it
Are we ready for AI in the ER? A new virtual assistant called Alme is taking the chat-bot to new heights, helping patients manage chronic diseases with a combination of natural language processing and artificial intelligence.

Via gcheg
roberto gilli's insight:

Quote: "In a pilot program, providers saw a 29% drop in costs while maintaining high patient satisfaction".

Conversational AI can reduce costs!

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