Talent and Performance Development
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Talent and Performance Development
Making sense of performance and talent development systems to create & sustain high performance in organizations. For the BEST of the BEST curated news in performance, change, agile learning, innovation, motivation, social media and careers, SUBSCRIBE to Reveln.com/Tools/
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Letting Go: 6 Steps Beyond Industrial Age Performance Appraisals

Letting Go:  6 Steps Beyond Industrial Age Performance Appraisals | Talent and Performance Development | Scoop.it

"It takes courage, tenacity and teamwork to let go of performance appraisal practices and industrial age thinking.  In our  post 9-11, post financial meltdown, "New Normal,"  business will never be as it was.  Can we let go?"


A1998 article about ending appraisals in favor of the APOP, the Annual Piece of Paper is one way to go.   Using an approach like the APOP or a two box annual conversation method, Meets [or Exceeds], Does not Meet, as mentioned in the video, is a step in the right direction. It is a form of incremental change, very similar to the Adobe Systems “check-ins” featured here in more detail.  Adobe’s 2012 system moved away from individualized ranking and ratings.  


The full post includes a short video that features asking a "beautiful question:      


Why are we doing things the way we’ve been doing them the past 20 years—what if we tried a whole new approach?      Thank you Warren Berger, author of “A Beautiful Question: The Power of Inquiry to Spark Breakthrough Ideas (2014)


It also covers why using Pass / Fail evaluation systems can help.


See the video and full post here.


Deb Nystrom, REVELN's insight:

This is my own video and post about performance review systems or appraisals.

The video embodies the D X V X F > R, change model, originally invented by Gleicher and popularized by Kathie Dannemiller.   The video covers assessing readiness, Dissatisfaction, the need to explain why make a change, the Vision, and First Steps to overcome Resistance to Change - along with our our Industrial Age / command and control, Theory X (McGregor) mindsets.  


A new path is emerging, but it is a slow path in business.  ~  Deb 

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Deb Nystrom, REVELN's curator insight, August 19, 2014 12:59 PM

This is my own video and post about performance review systems or appraisals.  It  is embedded within change principles, which is why I've posted it here as well as in the Talent & Performance Development curation news.    The video embodies the D X V X F > R, change model, originally invented by Gleicher and popularized by Kathie Dannemiller.   The video covers assessing readiness, Dissatisfaction, the need to explain why make a change, the Vision, and First Steps to overcome Resistance to Change - along with our our Industrial Age / command and control, Theory X (McGregor) mindsets.  

A new path is emerging, but it is a slow path in business.  ~  Deb 

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How to Evaluate Performance of Project Teams

How to Evaluate Performance of Project Teams | Talent and Performance Development | Scoop.it

An HR manager offers suggestions on  evaluating project team performance including a template you can download for your use.


[Teams] want know what is working and what isn't. Team evaluations don't necessarily have to be negative. If weak areas exist, remarks made can turn those negatives into positives.


Your team's project performance should be evaluated in one of two ways:

  • Team members should evaluate themselves and each other.

  • Team members should evaluate each other and team leaders should evaluate individual team members.  [DN:  The team leader is also a part of the team evaluation.]


Photo by Ekaterina Sotova Flickr-cc


Related posts from Deb:

    

3 Success Factors for High Performance Teams, and What Gets In the Way

    

Choices for High Performance Teams, Groups and Psuedo-Teams: Achievement Is How You Say It!
Deb Nystrom, REVELN's insight:

The downloadable form is behavioral and a good start for looking at moving away from individual performance appraisal.  What would improve it even more is simply providing data to teams members on key metrics that are central to improving results.

We still have aways to go.  ~  D

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Peer Performance Reviews - Reviewed

Peer Performance Reviews - Reviewed | Talent and Performance Development | Scoop.it
Some companies are doing away with traditional top-down, manager-led performance reviews and relying on the rank-and-file for employee evaluations.


The system provides more valuable information about each worker's performance than a review by just one person would, Mr. Garrity says. That's particularly true at Hearsay Social, because it has very few formal managers, most employees work across multiple teams, and leadership changes from project to project.


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"We are decentralizing as much decision making as we can, so we also need to decentralize reviews..." 

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"We are decentralizing as much decision making as we can, so we also need to decentralize reviews," says Steve Garrity, the chief technology officer.  at Hearsay Social Inc., a San Francisco-based social-media software company with some 90 employees.


But the process, which the firm plans to do twice a year, is also time-consuming and complicated, he says, and it may not work as the employee count grows. 


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...crowdsourced feedback may not provide better data....feedback may gravitate toward positive and negative extremes...

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...Crowdsourced evaluations go a step beyond traditional 360-degree reviews, which are generally more structured and often involve lengthy surveys.   


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 "...Another potential downside is "rating fatigue" and lower quality information..."

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But critics argue that crowdsourced feedback may not provide better data. Like online restaurant or product reviews, feedback may gravitate toward positive and negative extremes, says Tracy Maylett, chief executive of DecisionWise.   ...Another potential downside is "rating fatigue" and lower quality information, he adds.

Deb Nystrom, REVELN's insight:

Assessing the "why" of these processes are key.  For example, the goals of peer review may fit the type of work that happens in  team oriented cultures of a certain size.  360 feedback is also best for newer to mid-level managers, open to development.  ~  D

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Robin Martin's curator insight, July 15, 2013 9:30 PM

Just think of how productive and beneficial this could be for a small team. After all, no one knows more about a team member better than another member of the team! 

David Hain's curator insight, July 16, 2013 4:11 AM

Fascinating experiment - hope it works!

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Fractured Technology: Undermining Trust & Ownership?

Fractured Technology: Undermining Trust & Ownership? | Talent and Performance Development | Scoop.it

"Despite a substantial ...research showing that giving employees more autonomy and control leads to productivity growth, the UK in the last decade has been moving in the opposite direction."

 

Oxford professor Duncan Gallie and his colleagues found strong evidence of declining ‘task discretion’ and a significant reduction in autonomy in UK jobs.

 

Similarly, researchers Michael White and Stephen Hill suggest that while employees may have more freedom to decide how they deliver their targets, employers operate more rigorous regimes of accountability through sophisticated performance management systems and extensive surveillance.

 

Both studies show some workers have less control in their jobs than a decade ago, and that the use of IT in the workplace is one of the key areas for the erosion of autonomy. 


Via Fabrice De Zanet, donhornsby
Deb Nystrom, REVELN's insight:

Is this big data gone bad?  Don't be that organization.  

In the book, "The Charge," successful entrepreneur Brendon Burchard comments, "the team and project-based work dynamic causes many of us to act in ways that actually impair our ability to learn."  

This stream will be about searching out ways to instill positive, systemic practice that support talent development to the fullest.  ~  Deb

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donhornsby's curator insight, May 10, 2013 7:17 AM

(From the article): So technology pulls in two directions – sometimes reducing autonomy, sometimes stimulating creativity. Perhaps in workplaces where there is already a climate of distrust or cynicism, technology will be met with distrust, if the apparent liberty of ‘always-on technology’ leads to the tyranny of ‘always-on work’.

Laurence Dubuc's curator insight, May 10, 2013 8:49 AM

IT in the workplace: the autonomy of the worker seems to be challenged by heavier surveillance mecanisms, such as Big Data, 

Deb Nystrom, REVELN's curator insight, May 10, 2013 6:43 PM

We have choices, including deciding where you choose to focus your job search or entrepreneurial - intraprenuerial work, such as to include or NOT include a company that uses Big Data this way.  ~  Deb

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How Avery-Dennison Does Strengths Right, Building Strong, Versatile Leadership Teams

How Avery-Dennison Does Strengths Right, Building Strong, Versatile Leadership Teams | Talent and Performance Development | Scoop.it

A global manufacturer and distributor uses its Leading to Win program to promote a team spirit through recognizing strengths and weaknesses, getting everyone’s best contribution to the team, boosting team connectivity and resilience. Participants are encouraged to discuss and reconsider team roles and group dynamics.

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The result is not just stronger and more versatile leaders, but also stronger and more versatile teams.

     

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The program uses divergent perspectives and underrepresented strengths that often get neglected. Further, it illuminates blind spots so the team can avoid going overboard with shared strengths. The result is not just stronger and more versatile leaders, but also stronger and more versatile teams.

    

From an individual and team perspective:   managers frequently don’t understand their strengths and therefore are prone to underdo or overdo them. Through self-awareness and effort they can make better use of their strengths. The approach also identifies weaknesses they can’t afford to ignore for both managers and teams.

    

Summary reports present aggregate data from both assessments that team members analyze together to identify trends and their implications.

    
The program uses divergent perspectives and underrepresented strengths that often get neglected. Further, it illuminates blind spots so the team can avoid going overboard with shared strengths. The result is not just stronger and more versatile leaders, but also stronger and more versatile teams.


 

Deb Nystrom, REVELN's insight:

This piece features a balanced view of using strengths and weaknesses tools, featuring 360 feedback, for large organizations that have the resources and maturity to do 360 right.  360 processes can be easily under-resourced, which only creates more problems than it solves. 
   
The two assessment tools central to the success of the program are (from the article):

    

Realise2, a self-assessment of 60 strengths gauged according to performance, usage and energy. Results are sorted into four categories: realized strengths, unrealized strengths, learned behaviors and weaknesses.

   

The Leadership Versatility Index, is a 360 that provides feedback on how co-workers observe strengths, learned behaviors and weaknesses. The LVI’s “Goldilocks” rating scale ranges from “too little” to “the right amount” to “too much.”

Source:  Chief Learning Officer's August 2014 feature, "Strength is Not Enough."

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What Can Swarms Teach Us About Teams and High Performance?

What Can Swarms Teach Us About Teams and High Performance? | Talent and Performance Development | Scoop.it

"Do you want your organization to behave in a more collaborative way? For better results, try taking some cues from nature."


The notion of “swarming” to assemble a cross-functional or cross-departmental team, could be considered a key factor in an organization’s ability to develop and thrive.


Gartner described a work swarm as a “flurry of collective activity” to deal with non-routine workplace problems or opportunities. Without this option, organizations can fall short in their quest to respond to stressors (or opportunities) in quickly changing internal and external environments.


....Building a pipeline of talent is imperative with swarming – but this should be developed in a manner that is meaningful. Mapping the skills and strengths of potential team players within relevant industries, becomes a critical goal.


Furthermore, teaming applications (like Jostle), can also help document the evolving skill sets of potential contributors.


Related posts by Deb:


    
    
Deb Nystrom, REVELN's insight:

If you want to jump start an exploration of swarming, look at large group methods  that are swarm friendly, including Open Space Technology - photos here.


Also, this article reminds me of the Membership, Control, Goal simple model that helps create movement & synergy in a team.


I'm encouraged by organizations looking seriously into swarming support and creating more  permeable boundaries around formerly rigid roles.   ~  Deb

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Deb Nystrom, REVELN's curator insight, August 22, 2013 10:23 AM

Agile Learning include teams including flexible, adaptable conditions, vs. more rigid hierarchies, that allow teams to develop.  ~  D

Deb Nystrom, REVELN's curator insight, November 7, 2013 11:07 AM

A post that gathered interest  right away on the Talent and Performance Development curation stream.  Note the key aspect, "non-routine" workplace problems or opportunities. "


Don't we all have these?  Are we ready to respond to non-standard events, "anti-fragile?"


From  Talent and Performance Development, which also features recent articles on performance metrics and management (reinvention.)

~  Deb 

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Let's Invert the Performance Review

Let's Invert the Performance Review | Talent and Performance Development | Scoop.it

"...even well-executed performance reviews are glaringly one-sided."


Performance reviews ...[are] ...a great opportunity to synchronize manager and employee expectations, jointly set goals, and evaluate progress toward those goals. If you're a manager and not doing these things, you might as well skip the review process -- and reconsider whether you're fit to be a manager.


But even well-executed performance reviews are glaringly one-sided. They review employee performance on terms set by their managers. Why don't we see the reverse: employees reviewing the performance of their managers?


...Invert the performance review. Make the primary focus upward rather than downward.


Reasons:

  1. It's usually harder to judge managerial performance than individual contribution. Individual contributions mostly have tangible, attributable results. In contrast, managerial performance is largely reflected in how the team perceives the manager.

  2. Managers are key reason that employees decide whether to stay at a company or quit. 

  3. Without a formal review process, it's easy for managers to not get meaningful feedback from their employees. 
Deb Nystrom, REVELN's insight:

I wish I had a nickel for every suggestion I've received over the years for upward performance review of managers.   It's an evergreen request only implemented, in a limited way, through multi-rater feedback.   Still, systemically, it's worth inclusion on this curation stream because


1) It's mentioned as an idea, seemingly new;


2) It's an article on LinkedIn, a large, professional network;


3) It makes the point about execution problems and 360 feedback;


4) It relates to team performance.  Managers are often connected to a team concept of all those needed to execute on a goal successfully, especially those who report to them;


5) I'm a big fan of any Dilbert comic on this topic.


Best, ~  Deb

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