Is the manager’s most important job to give feedback to employees? ....Study after study point to managers who are poor at giving feedback as the major reason why performance appraisals fail.
"...most managers are so poor at it which means the feedback is infrequent, poorly timed, of poor quality, or all three."
Sibson Consulting reports that HR professionals are frustrated because managers don’t give constructive feedback and 58% of HR professionals give their number one feedback tool, the annual performance review, a C grade or below.
Study after study point to managers who are poor at giving feedback as the major reason why performance appraisals fail.
...[The] ..four big reasons (barriers) why feedback is poorly done now:
- …what managers call feedback is not feedback at all. It is criticism. Feedback is data from a process that is used for learning.
- Second, current HR polices require managers to give the feedback. Why not give employees the ability and autonomy to collect their own data? ... Why not provide autonomy and trust to employees instead?
- Third, the work environment most often discourages open and honest feedback. …How can managers give feedback to something they can’t see?
- Fourth, most managers intuitively know….Attempting to provide feedback on the behaviors of employees without studying the entire system (the context) is like trying to explain how to use a towel to a fish.
From Chaos to Creative Performance Development in a VUCA World (One that is Volatile, Uncertain, Chaotic and Ambiguous) - Slideshare