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Talent and Performance Development
Making sense of performance and talent development systems to create & sustain high performance in organizations. For the BEST of the BEST curated news in performance, change, agile learning, innovation, motivation, social media and careers, SUBSCRIBE to Reveln.com/Tools/
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Scooped by Deb Nystrom, REVELN
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Talent Questions for the 21st Century Workplace

Talent Questions for the 21st Century Workplace | Talent and Performance Development | Scoop.it

New, innovative, and agile approaches to talent management are urgently needed to keep up with future business needs.

   

The changing nature of work coupled with the changing face of the workforce creates new employer-employee dynamics. If the challenge facing large organizations is in the shift from production to producing, the social challenge facing large companies is in the changing demographics of the workforce and in how producing gets done. This creates complexities and challenges for fresh talent. Knowledge workers require different conditions to produce.


___________________________

   

How will social communities and technologies amplify one's ability to leverage experience [in the new workplace]?

   

___________________________


       

Top-down organizations are too bureaucratic and cannot react to market changes quickly or adequately. These hierarchical structures are being replaced by dynamic social structures. Wisdom of the crowd networks fuels new forms of innovation, collaboration, and productivity. Organizations must establish collaborative approaches to deliberately form networks and social communities to get new and different forms of work accomplished.

    

Talent on demand

…Being an employee of a particular company [is an] organization model that has been growing obsolete during the past two decades, largely due to globalization and automation.

The onset of the information economy brings forth opportunities for an on-demand talent market, where individuals and global project teams will bid on high-value tasks and opportunities. 

  • How will talent leaders design projects so they can be parsed out to talent communities? 
  • How will employees engage with just-in-time employers? 
  • How will performance be managed?

___________________________

   

Organizations must establish collaborative approaches to deliberately form networks and social communities to get new and different forms of work accomplished.

___________________________

   



Rethink performance management

  • Today's systems are designed to support Industrial Age organizations.  Can data analytics and dashboards track relevant indicators or predictors of business and performance?
  • Can we imagine…on-demand access to rolling dashboards and Yelp-like sites that provide immediate (systemic and) constructive feedback against current projects and initiatives? (Parens, DN)


Re-imagine career planning

Within an open talent market, workers will be on point to develop their own careers over a portfolio of integrative experiences.

  • How will talent development professionals re-imagine how careers are developed through their organizations?
  • What processes need to be in place?
  • How will social communities and technologies amplify one's ability to leverage experiences across a variety of settings and situations?
  • How do we approach career planning in much more dynamic ways?
Deb Nystrom, REVELN's insight:

The theme here:  21st century talent for a changing and changed workplace.  It's helpful to review these questions and think of more that need answers as we adapt to the realities before us as work changes.  ~  Deb

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Wirearchies = Adaptive, Two Way Flow of Power, Knowledge, with a Focus on Results

Wirearchies = Adaptive, Two Way Flow of Power, Knowledge, with a Focus on Results | Talent and Performance Development | Scoop.it

Harold Jarche features Chee Chin Liew’s presentation on moving from hierarchies to teams at BASF.  It shows how IT Services used their technology platforms to enhance networking, knowledge-sharing, and collaboration.  


It features an approach to “building flows of information into pertinent, useful and just-in-time knowledge” so that...  knowledge can flow in order to foster trust and credibility.

      

______________________________

    

In complex environments, weak hierarchies and strong networks are the best organizing principle.   ...It means giving up control. 

   

_______________________________
       
Creating this two-way flow of dialogue, practice, expertise, and interest, can be the foundation of a 
wirearchy.

In complex environments, weak hierarchies and strong networks are the best organizing principle.


....many companies today have strong networks...coupled with strong central control. Becoming a wirearchy requires new organizational structures that incorporate communities, networks, and cooperative behaviours. It means giving up control. The job of those in leaderships roles is to help the network make better decisions. 



Related tools & posts by Deb:


See the companion post about Holacracy, here.

           

  • Stay in touch with Best of the Best news, taken from Deb's  NINE multi-gold award winning curation streams from @Deb Nystrom, REVELN delivered once a month via email, available for free here, via REVELN Tools.
        

          

      

 

Deb Nystrom, REVELN's insight:

Harold Jarche highlights several useful models featuring two way information flow through power and authority. which helps build, if the culture allows it, adaptability into knowledge work.  


As quoted in the article, much of this work has been "routinized and standardized with the ongoing marriages of business processes and integrated enterprise information systems."  This makes for a fragile system susceptible to disruption.  

Building robust, two-way flows is essential to enable adaptability to the realities of continuous change and learning organizations ready to embrace disruption.  ~  D

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Helen Teague's curator insight, March 6, 2014 1:46 PM

well worth the reading time.

InflatableCostumes's curator insight, March 7, 2014 7:26 AM

 Manufacturers of Custom Shaped Cold Air Inflatables including Giant Character shapes and  Product Replicas also Rooftop Balloons specializing in custom inflatables for advertising, manufactured in Hyderabad city, India - http://www.inflatablecostumes.com

Deb Nystrom, REVELN's curator insight, August 17, 2014 2:23 PM

I just featured the called out quote above about complexity (over complicated, bureaucratic), and less hierarchy, more communication via networks in my most recent post about letting go of industrial age thinking via the command and control nature of performance appraisals.  

Wirearchy and holacracy (think Zappos) are alternatives that embrace networked learning.  One is arguably a set of principles, the latter is an organization design approach that deemphasizes management.

~  Deb

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Hire & Fire is Different at Holacracy®-Powered Companies

Hire & Fire is Different at Holacracy®-Powered Companies | Talent and Performance Development | Scoop.it
In a typical top-down management structure, the power to hire and fire employees is generally in the hands of managers.


With the decentralization of authority, the separation of people and role, and the dynamic evolution of those roles, [its] more like free agents going about their work with no central planning.  This then begs the question: who can decide how and when to hire or fire?


Holacracy doesn’t answer that question; it simply gives you a framework and processes for your company to figure it out. 


Brian Robertson — designed a 3-Tier Partnership App to answer a different question: “How can we account for the difference between partners deeply committed to the organization, and those for whom the commitment is lesser and more temporary?”


  • It separates “partnership commitment” from financial compensation.
    
  • It defines three tiers of partners: Standard Partner, Tenured Partner, and Core Partner. Each tier requires a higher level of commitment to the organization, and in return offers a higher level of commitment from the organization.
     
  • It was designed for a relatively small organization.
    
   

Related posts & tools by Deb:



                
       

Deb Nystrom, REVELN's insight:

Social media is an artifact of a new age, choice driven, commitment oriented.  Holacracy is at the cutting edge of how this looks in adaptive organizations that thrive on flatter, open structures.   It's an open question:  Will it scale?


Comparing and contrasting holacracy used at a biggger company, Zappos, is on my companion Change Leadership Watch ScoopIt here entitled:


Zappos is going Holacratic: No Job Titles, No Managers, No Hierarchy

~  Deb 

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Letting Go: 6 Steps Beyond Industrial Age Performance Appraisals

Letting Go:  6 Steps Beyond Industrial Age Performance Appraisals | Talent and Performance Development | Scoop.it

"It takes courage, tenacity and teamwork to let go of performance appraisal practices and industrial age thinking.  In our  post 9-11, post financial meltdown, "New Normal,"  business will never be as it was.  Can we let go?"


A1998 article about ending appraisals in favor of the APOP, the Annual Piece of Paper is one way to go.   Using an approach like the APOP or a two box annual conversation method, Meets [or Exceeds], Does not Meet, as mentioned in the video, is a step in the right direction. It is a form of incremental change, very similar to the Adobe Systems “check-ins” featured here in more detail.  Adobe’s 2012 system moved away from individualized ranking and ratings.  


The full post includes a short video that features asking a "beautiful question:      


Why are we doing things the way we’ve been doing them the past 20 years—what if we tried a whole new approach?      Thank you Warren Berger, author of “A Beautiful Question: The Power of Inquiry to Spark Breakthrough Ideas (2014)


It also covers why using Pass / Fail evaluation systems can help.


See the video and full post here.


Deb Nystrom, REVELN's insight:

This is my own video and post about performance review systems or appraisals.

The video embodies the D X V X F > R, change model, originally invented by Gleicher and popularized by Kathie Dannemiller.   The video covers assessing readiness, Dissatisfaction, the need to explain why make a change, the Vision, and First Steps to overcome Resistance to Change - along with our our Industrial Age / command and control, Theory X (McGregor) mindsets.  


A new path is emerging, but it is a slow path in business.  ~  Deb 

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Deb Nystrom, REVELN's curator insight, August 19, 2014 12:59 PM

This is my own video and post about performance review systems or appraisals.  It  is embedded within change principles, which is why I've posted it here as well as in the Talent & Performance Development curation news.    The video embodies the D X V X F > R, change model, originally invented by Gleicher and popularized by Kathie Dannemiller.   The video covers assessing readiness, Dissatisfaction, the need to explain why make a change, the Vision, and First Steps to overcome Resistance to Change - along with our our Industrial Age / command and control, Theory X (McGregor) mindsets.  

A new path is emerging, but it is a slow path in business.  ~  Deb 

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What is your Clock for Change? Coaching with the iWam, Work Attitude & Motivation

What is your Clock for Change?  Coaching with the iWam, Work Attitude & Motivation | Talent and Performance Development | Scoop.it

This excerpt features the assessment tool, the iWAM, which reveals ‘change’ patterns as motivational patterns and shows us what our ‘Clock’ for change looks like.  iWam = the Inventory for Work Attitude & Motivation

The iWAM “Clock” answers the question ..."After how many years one needs a significant change to be motivated again?"

Learning about a top-performer’s need for change allows us to plan for the time when burnout would set in so that we can prevent it and retain our top talent.


The information from the Clock also helps us make better career decisions and work-life planning.


From the iWam website:


The iWam is based on a model of cognitive thinking styles (48 parameters are measured and explained). The iWAM Management Report identifies a person's motivational and attitude preferences in the job context and predicts how this person will behave in various job types, such as administrative, customer contact or managerial tasks.

The 
iWAM Attitude Sorter predicts key motivational preferences and development areas. The questionnaire can be administered over the Internet or as a pen-and-paper test. The iWAM is currently available in more than 15 languages. Test administration takes 25 to 45 minutes.


Source: http://www.theiwam.com/the-clock


Photo by deux-chi, Flickr


Related tools & posts by Deb:

    

  • Stay in touch with Best of the Best news, taken from Deb's  NINE multi-gold award winning curation streams from @Deb Nystrom, REVELN delivered once a month via email, available for free here, via REVELN Tools.


Deb Nystrom, REVELN's insight:

The iWam is a moderate to advanced assessment instrument that is useful for looking at work attitudes and motivation.  Samples of iWam reports are here


~ Deb

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Three Reasons Performance Management will Change in 2014 & Beyond

Three Reasons Performance Management will Change in 2014 & Beyond | Talent and Performance Development | Scoop.it

Key Change for High Performance? => An agile, social and mobile work environment."


Excerpted:

Activity lists are being replaced by composite dashboards, lengthy reports by simple performance heat maps – yes, pictures, literally replacing thousands of words.


____________________________

A shift in focus from process to outcomes. Burn the forms.

____________________________


Key Change for High Performance?


A shift in focus from process to outcomes. Burn the forms. With technology finally up to the task of producing meaningful information, managers can turn their attention to driving performance outcomes rather than being bogged down in laborious processes.


Excerpted:

  • You will set dynamic goals and adjust them in response to change;
   
  • your manager will provide just-in-time coaching wherever you are;
   
  • skills and knowledge you need will be recommended and streamed to you;
   
  • your performance journal will continuously capture and cluster feedback, ideas and suggestions from your peers and customers;
   
  • your formal annual performance review will be permanently deleted from your calendar…and
    
  • you will finally be in a position to manage your own career.

 

As always in our ScoopIt news, click on the photo, video or title to see the full version of the Scooped post.

    

Related posts by Deb:

    

   
     

 

  • Stay in touch with the monthly Best of the Best news, taken from Deb's  9 multi-gold award winning curation streams.  Preview it here, via REVELN Tools.

        

  • Are you local to SE Michigan?  Find out more about horse-guided leadership development sessions (no fee demos) for individuals by contacting Deb, after reviewing her coaching page here.  


Deb Nystrom, REVELN's insight:

Refresher:  There's hope that the old management activities of the past, tied to Taylor's industrial age, are finally waning, aiding letting go of the annual performance appraisal aided by useful tech tools like "heat maps."  ~  D

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