Communication & Leadership
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Communication & Leadership
Learning from the past to build the future
Curated by Amy Ragsdale
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Dr. Mary Kay Whitaker | Leadership Skills

Dr. Mary Kay Whitaker | Leadership Skills | Communication & Leadership | Scoop.it
Dr. Mary Kay Whitaker can help you increase your leadership skills through consulting and training.
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Series: Victimization « Conner Partners

Series: Victimization « Conner Partners | Communication & Leadership | Scoop.it
Victimization: A Thorn in the Side of Change Execution
Victimization Breeds Easily in Work Environments
Change Throws Gasoline on the Flames of Victimization
Stemming the Tide of Victimization
Amy Ragsdale's insight:

From the article:

"It’s a plague

Victimization is so prevalent today that it has become a defining characteristic of our times, yet it is sometimes difficult to see the devastating effect it has on individuals, organizations, and the whole of society. We live in an era where we hardly notice when people shirk their responsibilities, expect something or someone else to take care of their problem, or go underground with their complaints and suggestions because it would be too expensive to openly try to do something themselves. Victimization is becoming our norm, in part, because we are adjusting to its commonness. The tolerance for capitulating to this kind of mindset as an acceptable standard has reached unprecedented highs.

In virtually all aspects of society, the level of courage and discipline required to be an influencer seems to be in short supply and is becoming more rare all the time. At its current rate of growth, the victim mindset may become dominant in some settings where the majority of the people feel marginalized—including those in leadership positions. The result would be victims leading victims…not a formula for an optimistic outlook for our species."

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Reverse mentoring: How young leaders can transform your organization

Reverse mentoring: How young leaders can transform your organization | Communication & Leadership | Scoop.it
Let’s take a look at some reverse-mentoring specifics. We’ll discuss 3 requirements of a reverse mentorship and 3 benefits it can provide.

Via Create Wise Leader, David Hain
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David Hain's curator insight, January 26, 2013 4:06 AM

Nice idea!

ValerieMalaval's comment, January 27, 2013 3:10 PM
Very interesting. Work well in the set up of new enterprise social network within a company, where junior people can bring their geek skills to senior executives.
Tom Hood's curator insight, February 7, 2013 7:00 AM

With the multi-gen workforce being one of the top issues facing our members (CPAs), we have been a fan of reverse mentoring and have seen great resukts when people get it right. We (at the MACPA) practice it our sleves and like these tips to keep improving the practice.

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“We Learned How to Listen Better”

“We Learned How to Listen Better” | Communication & Leadership | Scoop.it
As Kimberly-Clark began down the path toward sustainability, it was confronted with layers of miscommunication between itself and environmental activists.

Via Scott Span, MSOD
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10 Things Business Leaders Should Learn From Educators - Edudemic

10 Things Business Leaders Should Learn From Educators - Edudemic | Communication & Leadership | Scoop.it
What can tech titans and MBA students learn from educators? Quite a lot. From innovation to respect, it's all found in today's classroom.

Via Roger Francis
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Ready for a vulnerability hangover? Five ideas from Brené Brown

Ready for a vulnerability hangover? Five ideas from Brené Brown | Communication & Leadership | Scoop.it

Brené’s big idea is that vulnerability is good for you, or as she puts it, ‘vulnerability is our most accurate measure of courage’.

 

We live in a culture where making yourself vulnerable – exposing your fears and uncertainties, taking emotional risks – is considered a form of weakness, and something most of us want to run away from.

 

But Brené’s research reveals the hugely positive outcomes that emerge from stepping into the arena of vulnerability. It is precisely when we expose ourselves – perhaps in a relationship or at work – that ‘we have experiences that bring purpose and meaning to our lives’.


Via AlGonzalezinfo
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AlGonzalezinfo's curator insight, January 8, 2013 9:44 AM

A brilliant friend of mine once explained to me, "trusting others is difficult because it makes us vulnerable".  This is a fantastic article about why being vulnerable is good, plus so much more.

David Hain's curator insight, January 18, 2013 11:31 AM

Vulnerability is my leadership word of the week, and such a valuable test of authenticity.  Having spent years disguising it, I wish I knew then what I know now...

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Make Agility Part of Your Process - Harvard Business Review

Make Agility Part of Your Process - Harvard Business Review | Communication & Leadership | Scoop.it
Many large organizations have too little capacity for external sensing, strategic reflection, and business transformation. As a recent WalMart staff proposal stated "We have cut costs too far, stores are understaffed, and ...

Via David Hain, AlGonzalezinfo
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AlGonzalezinfo's curator insight, January 18, 2013 7:07 AM

image credit http://www.petside.com

Fred Zimny's curator insight, January 18, 2013 7:12 AM

Not only on the executive levvel, but also in operations. Imperative for service designers and service managers

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Bob Burg - The Go-Giver

Bob Burg - The Go-Giver | Communication & Leadership | Scoop.it
The Best Ever You Show proudly welcomes Bob Burg. Bob Burg shares information on topics vital to the success of today's businessperson.
Amy Ragsdale's insight:

Bob Burg is one of my favorite authors. His book The Go-Giver has greatly impacted my life and my business. I recommend it to everyone. Here Bob is being interviewed by Best Ever You.

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Leaders Beware, Good People Bully Too

Leaders Beware, Good People Bully Too | Communication & Leadership | Scoop.it

...Verbal Bullying

Interruptions and “Machine Gun Rants”
I often outranked people in group or private meetings and would interrupt others and engage in what I call “machine gun rants” where I would talk over the other person with a string of statements, many times with an escalating tone.

 

This is a very popular tactic with many managers and part of most of the organizational cultures I have worked in.

 

It is not only difficult for any employee to point this out, it can be SCARY when many high ranking supervisors do the same thing. Interruptions and “machine gun rants” can be part of an organization’s culture. 

 

Any direct reports wanting to raise this issue with their boss or HR could also be pointing out that this was a bullying tactic conducted by the big bosses in the organization! 

 

Who wants to do that?


Via AlGonzalezinfo
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AlGonzalezinfo's curator insight, January 15, 2013 2:37 PM

Looking in the mirror can be scary sometimes, especially when we are doing the same thing some bosses have done to us in the past...

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The End of a Job as We Know It

The End of a Job as We Know It | Communication & Leadership | Scoop.it

The concept of a job, as we know it, is starting to go away.

 

Over the last year I've been speaking with many corporate business and HR leaders and have heard a common theme:we need our organizations to be more agile. We need to redesign the organization so we can learn faster, communicate better, and respond more rapidly to change. This quest for the agile organization has changed the nature of what we call a job.


Via Martin Gysler, David Hain, donhornsby
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Martin Gysler's comment, January 16, 2013 4:36 AM
Yes David, a long time ago that things have changed ... finally happily. I think you gave good advice to your children, who will always be on the safe side if they focus on life and relationships.
Martin Gysler's comment, January 16, 2013 4:43 AM
@ Don - I read an article last week on the same subject and I think you say right that deep skills are (or should be) the currency of the job. More and more companies have understood this reality today.
Martin Gysler's comment, January 16, 2013 4:54 AM
@Trumans - Yes, I totally agree with you. Relationships and our network is more important than ever. It is sometimes simply complicated, for me, to set a limit ... :-). Your training seems to be great, if you can put together five acronyms and if those who follow the training understands the strong message sent.
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Stop Saying What You’re Not Going to Do

Stop Saying What You’re Not Going to Do | Communication & Leadership | Scoop.it
I caught up with a colleague the other day that I had not seen in some time. We both said it had been too long. He promised to call me the following week to do lunch. That never happened. And I kin...
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6 Leadership Styles, And When You Should Use Them

6 Leadership Styles, And When You Should Use Them | Communication & Leadership | Scoop.it
Great article reinforcing the importance of situational leadership.  Having a depth of leadership skills you can modify based on the situation is what makes leadership so difficult.

Via Roy Sheneman, PhD, David Hain
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The End of Education As We Know It

The End of Education As We Know It | Communication & Leadership | Scoop.it

Using online media, adventurous educators are engaging students and teachers in fresh ways.


Via Dr. Susan Bainbridge, Christine Heine
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Monica S Mcfeeters's curator insight, January 27, 2013 2:22 PM

This is really the way we need to look toward our education future. I mean really have we not done the teach them set information then test them design over and over again? Just switching that to new gadgets really isn't change in a big way that will really inspire learning. Online open access to knowledge o could really inspire everyone to go beyond their set text book limits. Teachers need to be trained and inspired to find ways to implement these many new tools in creative personalized ways.

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9 Qualities of the Servant Leader

9 Qualities of the Servant Leader | Communication & Leadership | Scoop.it
Do you know the 9 qualities of a servant leader? Learning the nine attributes of servant leadership can change your style.
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Top 10 Mistakes in Behavior Change

Our Stanford team lists common mistakes in trying to change behavior. We'll update this list (or add details) if people want. Let us know. Email -- captology

Via Virtual Global Coaching, David Hain
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David Hain's comment, January 26, 2013 3:59 AM
Great advice here!
Anne Landreat's curator insight, January 26, 2013 12:07 PM

Back to basics

Ricard Lloria's comment, January 27, 2013 11:56 AM
great David!!!Thanks
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How Google Became Such a Great Place To Work

How Google Became Such a Great Place To Work | Communication & Leadership | Scoop.it

Google calls its HR department People Operations, though most people in the firm shorten it to POPS.The group is headed by Laszlo Bock, a trim, soft-spoken 40-year-old who came to Google six years ago.

 

Bock says that when POPS looked into Google’s woman problem, it found it was really a new mother problem: Women who had recently given birth were leaving at twice Google’s average departure rate.

 

At the time, Google offered an industry-standard maternity leave plan. After a woman gave birth, she got 12 weeks of paid time off. For all other new parents in its California offices, but not for its workers outside the state, the company offered seven paid weeks of leave.


Via AlGonzalezinfo
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AlGonzalezinfo's curator insight, January 26, 2013 12:45 PM

Great example of not resting on its laurels... Google keeps reaping the dividens of its investment in their workforce. 

Andrew Spence's curator insight, January 27, 2013 1:02 PM

Want an example of great HR - just Google it!

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No Risk No Reward - Fierce Leadership Blog - Fierce, Inc.

No Risk No Reward - Fierce Leadership Blog - Fierce, Inc. | Communication & Leadership | Scoop.it

Think of a time when you took a risk. What motivated you to act despite your fear? I know personally it has always been because I knew if I failed, someone would be there when I fell.

 

As a leader do you want pictures that stand out and are different? Do you want innovation for your organization? Then you have to give people the space to risk.


Via AlGonzalezinfo
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AlGonzalezinfo's curator insight, January 24, 2013 5:59 PM

Good tips on how to take risk and manage it. 

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Start Fresh; Don’t Fix

Start Fresh; Don’t Fix | Communication & Leadership | Scoop.it

Leaders grow leaders. Developing isn’t fixing. Growth suggests they aren’t there, yet. Can you live with people who haven’t arrived? Can you accept people who aren’t as skilled as you? Damn, they’re frustrating. (Sarcasm intended)

 

Start fresh; don’t fix.


Via Richard Andrews, David Hain
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David Hain's curator insight, January 18, 2013 11:32 AM

There is not one among us who learned to walk without falling over...

John Wade: pragmatic support for law firm leaders's comment, January 20, 2013 6:55 PM
You can't change the past, although you can learn from it. This article talks about where to go, rather than fixing where people came from. Good questions at the end of the article, too. How much time *should* we spend on people who can't (won't) start afresh?
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On Leadership and The Force of Connection

On Leadership and The Force of Connection | Communication & Leadership | Scoop.it

An Eye-Opening Story

There’s a story about a manager who bumped into one of her former employees in the grocery store. The former employee gave her the cold shoulder.

 

“What’s the matter, Phyllis? We used to get along so well when you worked for me!” the manager asked quite puzzled.

 

“Well, to be quite frank, I was only nice because I worked for you.

 

I’ve never liked you.

 

You’re a conceited, power-hungry, hypocrite who never listens to what anyone else has to say! And now that I don’t work for you anymore, I don’t haveto be nice!” the former employee exclaimed as she stormed off.

 


Via AlGonzalezinfo
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AlGonzalezinfo's curator insight, January 17, 2013 8:55 PM
“If knowledge traps are the cholesterol of organizations, then the force of connection that fosters relationship excellence is the statin drug that breaks up knowledge traps, restores knowledge flow, and keeps the environment healthy.” ~ Michael Lee Stallard
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Why innovation is so hard

Why innovation is so hard | Communication & Leadership | Scoop.it

Most business leaders don’t understand what makes innovation so different from everything else they do at work - and they haven’t adjusted their behavior to accommodate these differences.


Via Kenneth Mikkelsen, David Hain
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John Michel's curator insight, February 10, 2013 2:20 PM

Chances are, innovation doesn't work where you work -- or only works some of the time, mostly in spite of your organization's system and processes. Why? Because you don't understand what makes the innovation game so different from everything else you do at work -- and you haven't adjusted your playbook to accommodate these differences.

///////

John Michel, experienced leader, humanitarian, visioneer, and renown status quo buster, is the author of the ground breaking book, Mediocre Me: How Saying No to the Status Quo will Propel you from Ordinary to Extraordinary. Check out his blog at www.MediocreMe.com or drop him a note at johnmichel@MediocreMe.com


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4 Ways to Be a Leader Who Matters

4 Ways to Be a Leader Who Matters | Communication & Leadership | Scoop.it
Leaders who build lasting legacies don't do so overnight. For long term impact, a leader must be reflective and thoughtful.

Via Create Wise Leader
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AlGonzalezinfo's curator insight, January 16, 2013 6:06 PM

good read!

JLAndrianarisoa's curator insight, January 17, 2013 6:37 AM

I like the "rule of 90"

donhornsby's curator insight, January 17, 2013 10:30 AM

(From the article): Leaders who build lasting legacies don't do so overnight. For long term impact, a leader must be reflective and thoughtful.

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How to Develop Young Leaders

How to Develop Young Leaders | Communication & Leadership | Scoop.it
The young people in your company are ready to lead. Here's how to prepare them for the responsibility.

Via Scott Span, MSOD
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Scott Span, MSOD's curator insight, January 15, 2013 10:34 AM

Haw do you encourage young team members and provide them the resources for success?

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Why is Creativity Important in Education? Sir Ken Robinson Video Series from Adobe Education

According to a recent Adobe creativity study, 88% of U.S. professionals believe that creativity should be built into standard curricula. Companies are lookin...

Via Diethild
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8 Things That Leadership Is Not - Millennial CEO

8 Things That Leadership Is Not - Millennial CEO | Communication & Leadership | Scoop.it
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donhornsby's curator insight, January 10, 2013 9:15 AM

(From the article): The idea of leadership is profound. Leadership is many things, and it is also “Not” many things. Here I outline 8 things that leadership is not and a connecting blog post to further explore the topic.