Communication & Leadership
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Communication & Leadership
Learning from the past to build the future
Curated by Amy Ragsdale
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Treat Your Employees Like Customers

Treat Your Employees Like Customers | Communication & Leadership | Scoop.it
Individual employees bring their own strengths and weaknesses to a company. It is the responsibility of managers and supervisors to recognize how to capitalize the potential of each employee, so to...
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John Michel's curator insight, September 5, 2013 10:54 PM

Individual employees bring their own strengths and weaknesses to a company. It is the responsibility of managers and supervisors to recognize how to capitalize the potential of each employee, so to maximize results and outcomes. Some companies hire employees to fill a position without understanding the actual and often hidden talents and possibilities they bring to their employers. Others make it a point to manage their individuals as the assets they actually are. The great leaders understood how to utilize and harness the strength of the people they employed.

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How To Train Your Brain To See What Others Don't

How To Train Your Brain To See What Others Don't | Communication & Leadership | Scoop.it

"An insight is an unexpected shift in the way we understand things," says Klein. "It comes without warning. It's not something that we think is going to happen and that's why it's unexpected. It feels like a gift and in fact it is."

Amy Ragsdale's insight:

From the article:

 

"The problem with too many organizations is that they don't feel any pressure to act on the insights they've had," says Klein. "They act like they have all the time in the world and then they end up going out of business."

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Communicating Effectively: Active Listening with 'Fires'

Communicating Effectively: Active Listening with 'Fires' | Communication & Leadership | Scoop.it
The Path Elements Profile (PEP) is for anyone who is looking for an assessment tool that everyone can understand and apply to a job, team, family or relationship.Just about everything we do on our jobs, with a team, or in a relationship includes...
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6 Exercises To Strengthen Compassionate Leadership

6 Exercises To Strengthen Compassionate Leadership | Communication & Leadership | Scoop.it
Want loyal dedicated and passionate employees Be a loyal dedicated and passionate boss. Here are some tools to develop well-being in your workplace...
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Seth's Blog: No decisions, no responsibility

Seth's Blog: No decisions, no responsibility | Communication & Leadership | Scoop.it
We presume. Human beings take shortcuts and believe in stereotypes. Sometimes we misjudge someone as dumb, who isn't, or unsuccessful, who is far from it.
Amy Ragsdale's insight:

From the article:

We presume. And often, we're just wrong.

There are only two choices available to any large organization:

1. Hire people who make no original decisions but be damn sure that if they are going to run by the book, the book better be perfect. And build in reviews to make sure that everyone is indeed playing by the book, with significant monitoring and consequences in place for when they don't.

2. Hire people who care and give them the freedom and responsibility to act. Hold people responsible for the decisions they make, and trust their judgment.

We can do better, all of us. We better hurry.

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Don’t go back to school: how to fuel the internal engine of learning

Don’t go back to school: how to fuel the internal engine of learning | Communication & Leadership | Scoop.it
"When you step away from the prepackaged structure of traditional education, you’ll discover that there are many more ways to learn outsid

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Transformational Leadership - The Dirty Little Secret

Transformational Leadership - The Dirty Little Secret | Communication & Leadership | Scoop.it
What is transformational leadership, and what is the well kept secret about how and why very few become transformational leaders?

Via Dr. Susan Bainbridge, AlGonzalezinfo
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AlGonzalezinfo's curator insight, August 14, 2013 3:21 PM

This is a fantastic resource.

 

From the article:

 

Burns, the Grand Father of transformation leadership, defines it as a “Process of engaging with others in such a way as to raise leader and follower to higher levels of motivation and morality.” He contrasts this to,

“A false conception of leadership as mere command and control.

 

As leadership comes properly to be seen as a process of leaders engaging and mobilizing human needs and aspirations of followers, women will be more readily recognized as leaders and men will change their own leadership styles.”

Rob Hatfield, M.Ed.'s curator insight, August 14, 2013 9:15 PM

Any leadership style has situational problems that have to be balance or more fluid with application and implementation.

Robin Martin's comment, August 19, 2013 1:55 PM
Thanks for sharing Susan!
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Are you really leading, or are you just taking a walk?

Are you really leading, or are you just taking a walk? | Communication & Leadership | Scoop.it
You’ve probably heard the phrase, “It’s lonely at the top” associated with leadership. But is isolated leadership really effective? I don’t think so. In fact, I believe that, “He that thinketh he l...

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John Michel's curator insight, August 20, 2013 9:25 PM

Losing touch with your people is a huge leadership landmine. It will damage your credibility and destroy your influence. How do you avoid losing touch?

Don Cloud's curator insight, August 21, 2013 6:25 AM

Rescooping ... good article.  Reminds me of the quote about military command ... "To Command is to Serve, nothing more and nothing less" ~Andre Malraux.  Real leaders "walk the walk" and don't just "talk the talk" ... followers can spot a genuine leader by their actions.

Garth Sanginiti's curator insight, August 21, 2013 8:59 PM

Leadership requires actions consistent with words.  "The most effective leaders stay connected to their people. This gives them the greatest amount of influence, and allows the leader and the team to achieve their big-picture goals together."

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Those Self-Justifying Feelings | Bob Burg

Those Self-Justifying Feelings | Bob Burg | Communication & Leadership | Scoop.it
In Daniel Goleman's classic, Emotional Intelligence, he writes: Feelings are self-justifying, with a set of perceptions and 'proofs' all their own. How

Via AlGonzalezinfo, Amy Ragsdale
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AlGonzalezinfo's curator insight, April 11, 2013 1:27 PM

Bob Burg, the author of the Go-Giver (http://tinyurl.com/cuwkdoc) is an inspiration.  This book actually made me feel like God was talking to me through the story.  I was going through an extremely difficult time and the universal lesson of giving first, before expecting to receive, was the most influential reminder I could have gotten at that time.  


Since then, my life has improved consistently.  Not only do I look to GIVE first, I am also OPEN to receiving!  


This is a great article that showcases Bob's philosophy and his ongoing work.  


Thank you Bob Burg!!!

David Hain's curator insight, August 20, 2013 6:03 AM

Excellent!

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Leadership Nostalgia: The Perils of Leading in the Past

Leadership Nostalgia: The Perils of Leading in the Past | Communication & Leadership | Scoop.it
Are we leading organizations, ministries, groups or teams as though we are living in 1990 – or worse yet, 1950? Non-profits are most guilty, living in the founder’s dreams way beyond their life cyc...
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Guatemala - An Outward Experience For An Inward Journey

Guatemala - An Outward Experience For An Inward Journey | Communication & Leadership | Scoop.it
I have watched the Country of Guatemala change before my eyes over the last two days. The people of this Country now have the change they have waited for.

Via David Hain, AlGonzalezinfo
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David Hain's curator insight, June 16, 2013 2:55 AM

Catch Barry  Smith's @BldWhatMatters for a wonderful story of hope and endeavour!

AlGonzalezinfo's curator insight, June 16, 2013 2:18 PM

this is what leadership development is all about!  Gracias David!

 

 

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El código de la felicidad. Las 8 llaves para conseguir la felicidad de nuestros hijos.#tuxccoaching

¿Cómo es la felicidad? Con una cámara superlenta verás en 2 minutos lo que sucede realmente en 5 segundos. Cuando un niño vuelve a los brazos de su madre.

 

Es importante empoderar a los niños con algo tan fácil como es "La Felicidad". Si enseñamos a nuestros hijos a ser felices , habremos avanzado en  un camino  decisivo en su educación, puesto que les estaremos creando seguridad en sí mismos. Establecer vínculos de apego como en el video que hemos visto, garantiza las relaciones positivas. Aunque es el comienzo ya se observa la felicidad y seguridad que ofrece dicha unión entre la madre y el hijo. Los primeros contactos entre padres e hijos, potencian el desarrollo de unión afectiva, siendo de vital importancia para la educación del niño. Para ello debes involucrarte a diario, que sientan que estás apoyándolos, al sentirse seguros no temerán al fracaso, pudiéndolo intentar de nuevo, sin miedos. Para conseguir niños felices debemos abrir la puerta de la felicidad con sus 8 llaves especiales. Primera llave.-Entrenar el pensamiento positivo y generarles  autoconfianza. Segunda llave.-Enseñar a no poner "etiquetas". Tercera llave.-Educar en valores, reconocer lo que tienen, darles valor y  cuidar el entorno que les rodea. Cuarta llave.-Saber ser autosuficientes, se debe fomentar que los niños sepan valerse por sí mismos. Quinta llave.- Formarse en Inteligencia Emocional, ser conocedores y vivenciadores de los diferentes sentimientos que transmiten las emociones. Sexta llave.-Trabajar por proyectos o metas, conociendo los objetivos, si a los niños los enseñamos desde pequeños a conseguir sus metas, se mostrarán más satisfechos. Séptima llave.-Resolución de conflictos en el aula, es importantísimo para conseguir la felicidad del aula y de los niños, aprender a solucionar los problemas, las diferencias de ver las cosas. Octava llave.- Facilitar las relaciones sociales, si permitimos que los niños aprendan a relacionarse con los sentimientos, con amor, entonces enseñaremos a los niños a ser felices. " El mejor medio para hacer buenos a los niños es hacerlos felices". Oscar Wilde 


Via tuXccoaching
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AlGonzalezinfo's curator insight, August 6, 2013 11:28 AM

Perfecto!  Me encanto este video.

tuXccoaching's comment, August 7, 2013 1:56 AM
Gracias AlGonzalez. El video muestra el grado de felicidad, satisfacción y sobre todo de seguridad.
Cristina López V.'s curator insight, December 31, 2016 3:46 AM

Perfecto!  Me encanto este video.

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How to Build Trust Between Generations

How to Build Trust Between Generations | Communication & Leadership | Scoop.it

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ThinDifference's curator insight, August 6, 2013 7:14 AM

More hype has been piled on Generation Y, or better known as Millennials. We are building layers to insulate rather than removing layers to engage. This needs to be our call-to-action. Millennials, Gen X, Boomers, and Silent Generation alike but between two generations. We need to cross the gap and lead anew!

It is time to build trust.

donhornsby's curator insight, August 6, 2013 9:50 AM

(From the article): This is important. We are leading together for a generation. Let’s do it by realizing there is a thin difference between generations and a vast opportunity exists to create a big leadership story. 

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When Leaders Aren’t Born

When Leaders Aren’t Born | Communication & Leadership | Scoop.it

This is not an original question.  It has been debated for years in books, on line, and in both corporate and academic classrooms.

 

But I would like to offer a fresh perspective.

Amy Ragsdale's insight:

Great post by @AlanDUtley

 

From the article:

 

And, therefore, leaders can be made. Even those who aren’t naturally talented at leadership.

 

There are many leadership skills to be learned and it requires digging deep to discover strengths and lead from an authentic and character-based place.

 

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Being The Best Isn't About Knowing The Most

Being The Best Isn't About Knowing The Most | Communication & Leadership | Scoop.it

When an individual believes they know all the answers, they shut themselves down from the possibility that there is more they might learn on a subject. 


Via Kenneth Mikkelsen, Jose Luis Anzizar
Amy Ragsdale's insight:

Excellent post!

 

From the article:

 

A good leader cannot allow themselves to get sucked into the mindset of thinking that the talents of one employee are more important than the morale of many employees. As painful as losing a talented person can be, it is more painful to impact the entire culture of a company by supporting an “all about me attitude” of a single employee.

 

It is critical that leaders send a clear message that everyone matters equally to the organization, regardless of their title or position.

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Ivon Prefontaine, PhD's curator insight, September 13, 2013 1:17 PM

We need a different approach to knowing in the workplaces and in our institutions.

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The Soldiers & the Schoolteachers: An Unlikely Coalition Committed to Liberating Genius in America

The Soldiers & the Schoolteachers: An Unlikely Coalition Committed to Liberating Genius in America | Communication & Leadership | Scoop.it
Together, as an unlikely coalition of soldiers and schoolteachers, politicians and pastors, and business leaders and bankers we can lead the change we want to see--beginning right now.

Via John Michel
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John Michel's curator insight, September 3, 2013 3:37 PM

Our natural genius will not emerge by accident. It must be intentional. If we are to grow into the fullness of the person we are capable of being, we must be willing to respectfully rebel against the sheltered life, and get busy creating the future we want...for ourselves, for our communities, for our companies, for our nation, and above all, for our children.

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Seth's Blog: Part of a community...

Seth's Blog: Part of a community... | Communication & Leadership | Scoop.it
or apart from a community? We can choose to "give back," or we can choose to give. Viewing the web as a platform for generosity is very different than seeing an opportunity to turn it into an ATM machine.

Via John Michel
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John Michel's curator insight, August 28, 2013 1:24 AM

"What can I contribute today," might be the very best way to become part of a community. Relentless generosity brings us closer together.

David Hain's curator insight, August 28, 2013 12:57 PM

I have found the web to be incredibly generous - the more I give, the more I get!

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How To Foster A Generous Spirit In A “Gimme” Generation

How To Foster A Generous Spirit In A “Gimme” Generation | Communication & Leadership | Scoop.it
Dani shares how to foster a generous spirit in a "gimme" generation.
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Why So Many Leadership Programs Ultimately Fail

Why So Many Leadership Programs Ultimately Fail | Communication & Leadership | Scoop.it

In other words, the critical challenge of leadership is, mostly, the challenge of emotional courage.

 


Via AlGonzalezinfo
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AlGonzalezinfo's curator insight, August 16, 2013 6:54 AM

Provocative post here by Peter Bregman on the need to apply the leadership lessons back to the workplace, specifically the emotional courage needed to give work through uncomfortable situations, provide direct feedback and be vulnerable. 

 

From the post:

 

The only way to teach courage is to require it of people. To offer them opportunities to draw from the courage they already have. To give them opportunities to step into real situations they find uncomfortable and truly take the time to connect with the sensations that come with that.

 

For example, most leadership programs give people feedback from anonymously collected forms they and their colleagues fill out before the program. That's safe.

 

In the leadership week I conduct for senior leaders, I have people give each other real feedback, in real time, face-to-face with each other, based on what they're witnessing in the program.

 

That's courageous.

 

And the more they take those kinds of risks during the week — risks to be vulnerable, to communicate hard things, to listen to hard things, to try a new behavior — the more they will take those same risks in real life, when it matters most.

Mike Doherty's curator insight, August 16, 2013 11:09 AM

Have you tried a leadership program? Did it work for you?

 

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How To Take Ownership (Even If You’re Not The Owner)

How To Take Ownership (Even If You’re Not The Owner) | Communication & Leadership | Scoop.it
Dani shares how to take ownership (even if you're not the owner)!

I have a question for you today. You may have heard this question before, or this may be the first time you’ve ever really thought about it. Either way, we all need a reminder every once in a while to keep us on the right track. So, what is your vision for your work?

Amy Ragsdale's insight:

From the article: Friend, what is your attitude when you go to work every day? Do you whine and complain, saying, "I don't wanna go to work! My job is boring. It's the same thing every single day. I'd rather be doing something else. Why do I have to clean the toilets? Why can't I have the fun job?" Are you the one who walks in with a bad attitude and no smile, looking like you really don't want to be there?

Or are you like Joseph? Are you eager to do your job the very best you can? Do you take ownership and have a good attitude about your position? Are you constantly looking for what you can contribute to the environment instead of being an energy vampire, sucking the life out of the organization?"

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Groundbreaking Florida Pilot to Deliver Keynote Speech at FPEA's STEM Conference in Tampa - Homeschooling Florida

Groundbreaking Florida Pilot to Deliver Keynote Speech at FPEA's STEM Conference in Tampa - Homeschooling Florida | Communication & Leadership | Scoop.it
Barrington Irving is very good at rising above obstacles. Literally.
Amy Ragsdale's insight:

His message for kids: “The only thing that separates you from CEOs in corner offices or scientists in labs is determination, hard work, and a passion for what you want to achieve. The only person who can stop you from doing something great is you. Even if no one believes in your dream, you have to pursue it.” The secret, he believes, is having a dream in the first place, and that starts with powerful learning experiences that inspire kids to pursue careers—particularly in science, technology, engineering, and math.

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How to Start a Movement

How to Start a Movement | Communication & Leadership | Scoop.it

Today it's 18 months since I started taking social media seriously from a personal business standpoint.

 

It's been a testosterone fueled learning journey driven by a passion to listen and fully understand the future of work.

 

I've met amazing people from all over the world. Followership on Twitter has grown from ZERO to +4.800 people and LeadershipABC on Scoop.it has passed 34.000 views.

 

We're officially gearing up to launch the Dare Care Share movement.

 

Stay tuned.


Via Kenneth Mikkelsen, David Hain
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David Hain's comment, August 15, 2013 3:56 AM
Looking forward to it Kenneth!
Kenneth Mikkelsen's comment, August 15, 2013 4:56 AM
Thank you, David. We'll keep in touch. Hope you had a great time in NYC. Best, Kenneth
Kenneth Mikkelsen's comment, August 16, 2013 3:02 PM
Thanks for sharing Amy :-)
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Four key questions to help identify your organization's future leaders

Four key questions to help identify your organization's future leaders | Communication & Leadership | Scoop.it
In today's business world, emotional intelligence has been identified as the key ingredient in successful leadership. Here are four key questions that will help determine the individuals within your ranks that have what it takes to lead.
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Miklos Szilagyi's curator insight, August 14, 2013 10:39 AM

A good one... one more about the Y gen, which bosses they will make? Surely, they will break down the hierarchy (they hate hierarchy), empowerment, engagement are their force... they should be careful also with some elements of the boss' job (until there will still be some...):

- they like cooperation, collaboration but sometimes a boss has to make decisions which will not be very popular, they should get used to this...

- they operates in great transparency... well, they cannot share the next week firing round...

- they like when work and privat life are overlapping, friends like to work together... well, if the boss will wake in the subordinate friend's flat in the Saturday morning, it's ot impossible that the friend will ask for a favor on the Tuesday morning...

- They like to be sucessful, cheered, and therefore they have a tendency to avoid risks...

- They are great in instant messages through the day but ot so much in serious, difficult communicational situation...

 

So, the advantages have their counterpart... those of them aspiring for executive positions, they should learn couple of things which will not come to them naturally...

Scott Span, MSOD's curator insight, August 14, 2013 10:40 AM

How are you planning...?

Ivon Prefontaine, PhD's curator insight, August 14, 2013 10:55 AM

Four excellent questions presented.

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Seth's Blog: "Oh, that's just a hack someone put together..."

Seth's Blog: "Oh, that's just a hack someone put together..." | Communication & Leadership | Scoop.it
Just about all the big decisions, innovations and perfect solutions around you didn't start that way.
Amy Ragsdale's insight:

From the article: They weren't the result of a ten-person committee, carefully considering all options, testing the reasonable ones and putting in place a top-down implementation that went flawlessly.

 

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John Michel's curator insight, August 7, 2013 12:27 PM

Inventing isn't the hard part. The ideas that change the world are changing the world because someone cared enough to stick it out, to cajole and lead and evolve. But even though the inventing isn't the hard part, it scares us away.

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B-Corps: Driving a New Ecology of Commerce

B-Corps: Driving a New Ecology of Commerce | Communication & Leadership | Scoop.it

Via AlGonzalezinfo
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AlGonzalezinfo's curator insight, August 6, 2013 9:19 PM

Great article on a growing and necessary trend in business. 

 

From the post:

 

So what does it mean to be a B Corp? By registering as a Benefit Corporation, a company is committing itself to:

 

~ Creating a material positive impact on society and the environment 

 

~ Expanding its fiduciary duty to require consideration of non-financial interests when making decisions 

 

~ Reporting on its overall social and environmental performance using recognized third party standards