Comcast revealed today how it will deal with customers who receive multiple warnings under the newly launched “six-strikes” anti-piracy system. After four alerts the ISP will “hijack” web-browsers of suspected serial pirates with a persistent pop-up notification, making it impossible to browse the Internet. The pop-up will disappear after the customer “resolves the issue” with a Customer Security Assurance professional.
Earlier this week when the six strikes system launched, little was known (officially) about the punishments ISPs were planning for persistent pirates.
Since then Verizon reinstated their copyright alerts section, revealing the mitigation measured that leaked last month. Today Comcast follows with a brief overview on how they will handle things.
In common with other ISPs, Comcast will start out with friendly alerts informing customers that their account has been used to share copyrighted material, accompanied with an email listing details on the alleged infringement. After four warnings, repeated offenders will then enter the “mitigation phase” during which their service will be interrupted.
Comcast has chosen a browser “hijack,” making it impossible for customers to browse the Internet, but without interrupting VOIP and other essential services.
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