Reed Hastings is mad at Comcast, but he may have good reason. On his Facebook page yesterday, the Netflix CEO claimed that Comcast is giving its subscribers better access to its own video services than rivals like Netflix. He claims that using services like Netflix, Hulu, and HBO Go will eat into a Comcast Internet subscribers 250GB bandwidth limit; Comcast’s competing Xfinity video service, however, can be used without any penalty.
“Comcast [is] no longer following net neutrality principles,” writes Hastings. “Comcast should apply caps equally, or not at all. I spent the weekend enjoying four good Internet video apps on my Xbox: Netflix, HBO GO, Xfinity, and Hulu. When I watch video on my Xbox from three of these four apps, it counts against my Comcast Internet cap. When I watch through Comcast’s Xfinity app, however, it does not count against my Comcast Internet cap. For example, if I watch last night’s SNL episode on my Xbox through the Hulu app, it eats up about one gigabyte of my cap, but if I watch that same episode through the Xfinity Xbox app, it doesn’t use up my cap at all. The same device, the same IP address, the same Wi-Fi, the same Internet connection, but totally different cap treatment. In what way is this neutral?”
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