Successful Social Customer Interactions
1 view | +0 today
Follow
Your new post is loading...
Your new post is loading...
Scooped by Christopher Sowa
Scoop.it!

Four Best Practices for HCM in the Cloud

Four Best Practices for HCM in the Cloud | Successful Social Customer Interactions | Scoop.it
Avoiding tunnel vision in the cloud requires an understanding of HCM business processes and their larger impact on your underlying infrastructure.
Christopher Sowa's insight:

Don't stick your head in the cloud on risk and capability!

more...
No comment yet.
Scooped by Christopher Sowa
Scoop.it!

What are your keys to successful social for customer experience?

What are your keys to successful social for customer experience? | Successful Social Customer Interactions | Scoop.it
Seven Steps to Successful Social Customer Interactions
Christopher Sowa's insight:

I believe we need to stop separating CEM by channel and start thinking about customer experience and social across channels

more...
No comment yet.