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Success Leadership
Creative Leadership for Success, Empowerment & Happiness
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Poor customer experience exposed | theHRDIRECTOR - The only magazine dedicated to HR Directors

Poor customer experience exposed | theHRDIRECTOR - The only magazine dedicated to HR Directors | Success Leadership | Scoop.it

Only seven percent of large companies are customer-centric, according to a survey of more than 200 large companies.

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7 ways to wake the dead and inspire action | SmartBlogs

7 ways to wake the dead and inspire action | SmartBlogs | Success Leadership | Scoop.it

Since PowerPoint launched, millions upon millions have suffered death by slides. 

 

The challenge lies not in the tool, but whether a leader uses it as a crutch or a way to bring life to their story.

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Welcome to the New Age of Intangibles

Welcome to the New Age of Intangibles | Success Leadership | Scoop.it
We live in a time of unprecedented change. The world continues its transition from the Industrial Age to a new age characterized by intangibles.
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To build the team, build the trust, with these 8 tips | Poynter.

To build the team, build the trust, with these 8 tips | Poynter. | Success Leadership | Scoop.it

Great bosses know it’s important to build trust in organizations. But managers can’t simply mandate it...

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Employee Performance Management a Must for SMEs

Employee Performance Management a Must for SMEs | Success Leadership | Scoop.it

 

Owners of small and medium sized business, often operate without the support of dedicated HR staff, and as a consequence tend to pay lip service to the concept of performance management.

 

Unfortunately, ignoring performance management overlooks the fact that implementing sound performance management practices, ensures that you extract the most from a key strategic asset: your employees.

 

This excellent article, identifies three fundamental performance management practices that every business should have in place, and then it explains each in greater detail.


Via Daniel Watson
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Choosing Between Henry VIII and Suleiman the Magnificent's Approaches to Succession Management - Forbes

Choosing Between Henry VIII and Suleiman the Magnificent's Approaches to Succession Management - Forbes | Success Leadership | Scoop.it

Henry VIII and Suleiman the Magnificent were contemporaries that had dramatically different approaches to succession management. 

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Don't Get Held Hostage to Bad Employees - Forbes

Don't Get Held Hostage to Bad Employees - Forbes | Success Leadership | Scoop.it
Too often, managers spend huge amounts of time and energy on their least effective employees. Here's how to stop the madness.
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Declining Employee Loyalty: A Casualty of the New Workplace

Declining Employee Loyalty: A Casualty of the New Workplace | Success Leadership | Scoop.it
If loyalty is defined as being faithful to a cause, ideal, custom, institution or product, then there seems to be a certain amount of infidelity in the workplace these days.
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It's Time to Rethink Continuous Improvement

It's Time to Rethink Continuous Improvement | Success Leadership | Scoop.it

I often come across organisations and individuals which have 'decided' that one or other TQM or continuous improvement model will be thair salvation - it rarely is! (Richard Andrews)

 

Six Sigma, Kaizen, Lean, and other variations on continuous improvement can be hazardous to your organization's health. While it may be heresy to say this, recent evidence from Japan and elsewhere suggests that it's time to question these methods.

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To Innovate, Turn Your Pecking Order Upside Down

To Innovate, Turn Your Pecking Order Upside Down | Success Leadership | Scoop.it
Here's an uncomfortable truth about innovation: No matter how great your idea, you can't deliver breakthrough innovation without breakthrough organizational design.
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Becoming a High Performance Organisation - what are we talking about? | UnPlugged

Becoming a High Performance Organisation - what are we talking about? | UnPlugged | Success Leadership | Scoop.it
‘A High Performance organisation is an organisation that achieves financial and non-financial results that are exceedingly better than those of its peer group over a period of time of five years or more, by focusing in a disciplined way on that what really matters to the organisation’.
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How Enemies Power Innovation

How Enemies Power Innovation | Success Leadership | Scoop.it
What we can all learn about the art of business from Pepsi's epic war with Coke and Apple's public dust-ups with Microsoft.
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Four Strategies for Staying Relevant

Four Strategies for Staying Relevant | Success Leadership | Scoop.it
A serious threat facing most brands in dynamic markets is the loss of relevance because the category or subcategory they are serving is declining. Customers are no longer buying what the brand is perceived to make.
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Secrets to Building Great Leaders

Secrets to Building Great Leaders | Success Leadership | Scoop.it

If you plan to achieve great things you must develop great leaders.

 

What are key components to developing both yourself and others?

 

 

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4 Environmental Issues That Matter to Employees – and Employers

4 Environmental Issues That Matter to Employees – and Employers | Success Leadership | Scoop.it

Not all philanthropic efforts are about charitable giving. Often, they're about changing our own behaviors and those of the people around us.

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Define Your New Competitive Advantage

Define Your New Competitive Advantage | Success Leadership | Scoop.it

 

Occassionally, it is good for a business owner to turn their thinking on its head, and consider their approach to competition from a completely different angle.

 

In the area of competitive advantage, the common approach is to define your business against the standards of others, and find your point of differentiation.

 

This excellent article, suggests ditching this approach to build a customer driven (rather than a competitor driven) definition of your competitive advantage, and it offers three steps you can take to achieve this outcome.


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Nine Dangerous Things You Were Taught In School - Forbes

Nine Dangerous Things You Were Taught In School - Forbes | Success Leadership | Scoop.it

Be aware of the insidious and unspoken lessons you learned as a child. To thrive in the world outside the classroom, you’re going to have to unlearn them.

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How to Make Your Team More Creative - Forbes

How to Make Your Team More Creative - Forbes | Success Leadership | Scoop.it
Harvard Business School professor Teresa Amabile says a sense of progress is critical to employee creativity. How would you like to make your team more creative, productive, committed, and collegial?
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A Sad Lesson in Collaborative Innovation

A Sad Lesson in Collaborative  Innovation | Success Leadership | Scoop.it
Nokia's transformation from undisputed leader in mobile telephony to struggling me-too player offers a sad but instructive lesson in the new dynamics of collaborative innovation.
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Innovation Excellence | Why Game Changing Innovation Doesn’t Happen with First Instinct

Innovation Excellence | Why Game Changing Innovation Doesn’t Happen with First Instinct | Success Leadership | Scoop.it
There’s good innovation and then there’s great innovation. We want to get to the latter…which means innovative pushback on typical ways of achieving innovation.
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The Six Enemies of Greatness (and Happiness) - Forbes

The Six Enemies of Greatness (and Happiness) - Forbes | Success Leadership | Scoop.it
The Six Enemies of Greatness (and Happiness) These six factors can erode the grandest of plans and the noblest of intentions. They can turn visionaries into paper-pushers and wide-eyed dreamers into shivering, weeping balls of regret.
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Meet Jo Burston: A master of business failure

Meet Jo Burston: A master of business failure | Success Leadership | Scoop.it
Job Capital founder Jo Burston has a simple business philosophy – fail often, fail fast.
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If You're Not Pissing Someone Off, You're Probably Not Innovating

If You're Not Pissing Someone Off, You're Probably Not Innovating | Success Leadership | Scoop.it
As the editor of the journal Innovations, I'm asked with some regularity, "So, what is innovation anyhow? How would you..."? (eyebrows usually furrow here) "... define it?
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The Effect of Personalities and Team Dynamics on Team Performance

The Effect of Personalities and Team Dynamics on Team Performance | Success Leadership | Scoop.it
Project management is mostly about people coming together to manage a projects; therefore, understanding team dynamic is crucial for project success.
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Mercor's curator insight, March 5, 2013 12:10 PM

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Scott Span, MSOD's curator insight, March 5, 2013 7:01 PM

A model that never gets old!

Rim Riahi's curator insight, March 6, 2013 1:04 AM

Project management is mostly about people coming together to manage a projects; therefore, understanding team dynamic is crucial for project success.