Owners of small and medium sized business, often operate without the support of dedicated HR staff, and as a consequence tend to pay lip service to the concept of performance management.
Unfortunately, ignoring performance management overlooks the fact that implementing sound performance management practices, ensures that you extract the most from a key strategic asset: your employees.
This excellent article, identifies three fundamental performance management practices that every business should have in place, and then it explains each in greater detail.
I often come across organisations and individuals which have 'decided' that one or other TQM or continuous improvement model will be thair salvation - it rarely is! (Richard Andrews)
Six Sigma, Kaizen, Lean, and other variations on continuous improvement can be hazardous to your organization's health. While it may be heresy to say this, recent evidence from Japan and elsewhere suggests that it's time to question these methods.
‘A High Performance organisation is an organisation that achieves financial and non-financial results that are exceedingly better than those of its peer group over a period of time of five years or more, by focusing in a disciplined way on that what really matters to the organisation’.
A serious threat facing most brands in dynamic markets is the loss of relevance because the category or subcategory they are serving is declining. Customers are no longer buying what the brand is perceived to make.
Occassionally, it is good for a business owner to turn their thinking on its head, and consider their approach to competition from a completely different angle.
In the area of competitive advantage, the common approach is to define your business against the standards of others, and find your point of differentiation.
This excellent article, suggests ditching this approach to build a customer driven (rather than a competitor driven) definition of your competitive advantage, and it offers three steps you can take to achieve this outcome.
The Six Enemies of Greatness (and Happiness) These six factors can erode the grandest of plans and the noblest of intentions. They can turn visionaries into paper-pushers and wide-eyed dreamers into shivering, weeping balls of regret.
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