Stretching our comfort zone
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Stretching our comfort zone
Technology and trends changing our way of life
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The Sticky Customer Trap

The Sticky Customer Trap | Stretching our comfort zone | Scoop.it
Are you creating value with your best customers, or is it just an illusion? Here's how growing revenue can lull you into complacency.
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social media

social media | Stretching our comfort zone | Scoop.it
Is Social Media The Future Of Customer Service? [INFOGRAPHIC] (Is Social Media The Future Of Customer Service?
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The HighTech Effect

The HighTech Effect | Stretching our comfort zone | Scoop.it
Hotels using technology in new ways are driving customer loyalty Heres how some are doing it...
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Living Actor™ Assistant - Engage Your Web Visitors in a Life-Like Social Interaction with Living Actor™ Assistant

Living Actor™ Assistant - Engage Your Web Visitors in a Life-Like Social Interaction with Living Actor™ Assistant | Stretching our comfort zone | Scoop.it
Living Actor™ Assistant makes online user experience more natural by answering all questions from your web visitors.
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Facebook, Twitter lead as social-based customer-service tools

Facebook, Twitter lead as social-based customer-service tools | Stretching our comfort zone | Scoop.it
About 71% of companies use social media to handle customer service, with Facebook and Twitter the leading platforms -- but most say social remains a relatively minor part of their customer-service tool kit, according to a survey by SAP and Social...
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