Until every single employee realizes that he or she is a salesperson, you can kiss customer service goodbye.Compartmentalizing job functions in an organization is a major obstacle to keeping customers satisfied.
As I watch one very loyal Facebook marketer after another become disolutioned with Facebook paid posts I remember the days of Digg’s demise due to the CEO’s ego, Kevin Rose’s disconnection and a malicious group called the Digg mafia. Will we see history repeat itself at Facebook?
3 Things brought me write this for you
Following a week of the release of Facebook Nearby in the moble app, thenFacebook Nearby’s Potential as a local marketing platform challenging FourSquare, I have to ask you: Is Facebook a local marketing contender or a social giant in early decline?
Now today, a very well written article on Ileane Smith’s blog that really cleared the air about the Facebook Page true reach brought it home for me.