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How design changes the way investors see your startup

How design changes the way investors see your startup | Pitch it! | Scoop.it

A few weeks ago during a moment of self-reflection, I noticed a recurring theme throughout the top deals in our pipeline and became suddenly aware of my tendency to value startups with well-formed user experience and user interface (UX/UI) design elements over more technical elements.

My initial reaction was to think of ways to weigh this aspect of the evaluation less (don’t be influenced by the pretty). However, perhaps there is a deeper meaning for this gut intuition. A great user experience correlates to a deep understanding of the customer and more importantly, how to deliver the technology/product/solution to the market.

Even as a startup, an understanding of how the end-user will interact with the product is immensely important. There are many amazing technologies that we pass on because the team lacks the vision to deliver the technology to the user. UX/UI design is an early indicator that the team understands their user and can deliver a quality product.

Tinder

Tinder is a great example of a company which nailed its user experience. The technology, identifying your geo-location and then locating users nearby, is not revolutionary. The application of the technology and the way in which the user interacts with it is what makes Tinder special.

The company fully and completely understood its user base, and designed a product that matched that user base perfectly. When Tinder first started taking root in college campuses, you felt that the founders truly understood their audience. Match.com was great but not what this market was looking for. They wanted something simple, minimal, and fun. In fact very little of the user experience has changed since their first launch, though certainly much has changed technology-wise as the company has grown to millions of users.

iPhone vs Amazon Fire Phone

The look of the Amazon Fire Phone is amazing, the technology within it is groundbreaking, and yet, adoption does not appear to be growing. As an iPhone user, it feels as though Apple’s device was built to make my life easier, whereas, from what I have seen, it appears the Fire Phone was built to make Amazon’s life easier and developed to make buying a product on Amazon faster.

This is great, but not what I need my phone to do. Amazon failed to design a worthy user experience and is suffering as a consequence.

Enterprise Software

One of the hottest markets right now is in the enterprise software space. Leading the disruption is the implementation of consumer design elements. How can we take traditionally complicated, bland, and clunky software solutions (SAP, Oracle, etc.) and make them more user-friendly?

Salesforce, Workday, and Box all harness consumer design elements in their enterprise products. The basic idea is to take the design elements that we have all become accustomed to and implement that same strategy into the enterprise. This shift, alongside a shift in the workforce demographic (Millennials), has caused an explosion in the market.

Looking back, was it Google’s superior search algorithms that users flocked to or was it the user experience Google offered when compared to Yahoo, Lycos, and Alta Vista? I would argue that the experience of a singular search bar with no distractions is what caused many to choose Google as their search engine of choice.

The technology and IP behind a startup will always be important, but user experience and design can be just as important in determining the success of the company and often harder to achieve.


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Marc Kneepkens's insight:

Presentation and a 'flowing' user experience makes the difference!

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Richard Platt's curator insight, November 11, 2014 3:21 AM

The technology and IP behind a startup will always be important, but user experience and design can be just as important in determining the success of the company and often harder to achieve.

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StartupVitamins: Quotes for Startups

StartupVitamins: Quotes for Startups | Pitch it! | Scoop.it

Startup Vitamins provides inspiration and motivation for startups - and supports them too!

Startup Vitamins is a recently launched project, which offers inspiring posters with sayings from industry leaders such as Mark Zuckerberg, Steve Jobs, Jason Fried, and more.

Profit from sold posters goes towards supporting various organizations, which develop and bring value to the startup community. Currently profits are split between StartupWeekend and Garage48, both of which help ideas come to life around the world.


See more Quotes? Want it in your office? Order a Poster, Canvas, Mug, Sticker or Framed Print from StartupVitamins . Click here, support Startups, motivate yourself.

Marc Kneepkens's insight:

How many times do we have great ideas, start building, creating sketches, jotting down notes, dreaming, experimenting, being genius... until we jump on the next one? Finish what you started. Imagine Leonardo da Vinci not finishing what he started? He wouldn't have built the legacy he has left us. Be a successful startup and finish what you started.

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