Recognizing the relativity of quality often resolves the semantic dilemma. This is a monumental contribution, but it still does not resolve the political dilemma: More quality for one person may mean less quality for another.
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In two recent papers, David Chappell, Principal of Chappell & Associates, outlines the different aspects of software quality – functional, structural, and process-, the groups of people directly interested in quality –users, developers, and...
How do you measure quality? Number of defects? Customer happiness? Money earned? Developer smiles? That’s the question raised by @gojkoadzic in his keynote at the recent BDD and Agile Testing Exchange in London, to make us think and propose some elements of response.