Three Elements of  Storytelling to Improve the Customer Experience | SocialMediaDesign | Scoop.it
Storytelling is a powerful business tool.  I was reminded of this during my visit last week to the January meeting of the Ohio State Council of SHRM.  Although I was there as an invited guest speaker, I certainly feel like … Continue reading → (Three...

Via Karen Dietz, streetsmartprof, massimo facchinetti