I saw a list of qualities entrepreneurs lack last week in the Harvard Business Review. Right at the top was empathy. Entrepreneurs are busy people and it is easy to see how empathy might be treated as a non-priority. This is bad business. However, entrepreneurs are not alone in not making time for this ineffable business value. I think American society itself is increasingly weak in this human quality. The dearth of empathy seems increasingly to be part and parcel of our rush, rush societal and business culture.
Via Edwin Rutsch