I recently celebrated my first work anniversary here at Tone. In that short time I’ve really been able to immerse myself in the world of content production and social media and, as a result, write for some really impressive blogs.
The quality of customer service on social media majorly influences the way the public views your company. Unlike other, private customer service interactions such as those held over the phone, customer service on Twitter happens in the public eye.
The Kansas City Chiefs will not have an undefeated season this year. KC played tough in Denver last week, but just didn't have the offense to stay with the Broncos. They look to bounce back today against the San Diego Chargers at home.
Do you feel like your sending out an SOS these days just trying to reach somebody? What service should you use? Even more importantly, what service do they normally use? Instagram Direct or a Twitter DM?
As Christmas approaches we hope you’re taking advantage of the Pinterest platform. Pinterest traffic rises during the holidays at a significant rate. The social network powerhouse enjoys 70 million users, putting it 6th among the giants.
Google has been the leading search engine provider a number of years, and currently holds a 66.9% (ComScore October 2013) market share. Bing follows with 18.1, while Yahoo has been sliding capturing 11.1%.
What we do in real life quickly spills over to the silver screen. If 2013 was the year of the selfie, can we expect to see Batman and some of our other favorite superheroes tweeting photos of themselves as they bag crooks too?