Social Network as the next generation Customer apps
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Twitter Analytics Tools: 3 Tools to help your business

Twitter Analytics Tools: 3 Tools to help your business | Social Network as the next generation Customer apps | Scoop.it

There are some fantastic twitter analytic tools that will help you maximize the benefit from using twitter. In this article Kristi gives us 3 great ones that are worth checking out. Ready to get deeper insights into your Twitter activity, hashtags, and trends in order to enhance your Twitter marketing? If so, then these three Twitter analytics tools will be the perfect fit!...


Via Jeff Domansky
Elmer Gulle's insight:

Very interesting ready to use tools from twitter...

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Jeff Domansky's curator insight, May 27, 2013 3:01 PM

3 great Twitter analytics tools worth checking out...

Ali Anani's curator insight, May 28, 2013 12:16 AM

There are so many available tools. The selected tools here are among the best.

Chris Agro's curator insight, May 28, 2013 11:46 AM

Learn more about your followers on Twitter.

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Rescooped by Elmer Gulle from Public Relations & Social Marketing Insight
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Instagram for newsrooms: A community tool, a reporting tool, a source of Web content | Poynter

Instagram for newsrooms: A community tool, a reporting tool, a source of Web content | Poynter | Social Network as the next generation Customer apps | Scoop.it

“Instagram is so immediate and intimate that it creates this close connection with the user,” said Cory Haik, executive producer for digital news at The Washington Post. The Post uses Instagram to share photos, collect photos from users, report stories and have personal interactions with its audience. It’s a strategy aimed not at driving traffic but at building community. The Washington Post solicited Instagram photos of snow from readers. (Courtesy The Washington Post) “What we ask ourselves about Instagram,” Haik said by phone, “is ‘are we having a meaningful conversation with our users?’”...


Via Jeff Domansky
Elmer Gulle's insight:

A good example of the case in point.  This adds to the experience and redefines the newsroom from a community perspective.

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Jeff Domansky's curator insight, May 27, 2013 3:03 PM

Learn how Instagram can generate user response from these excellent case studies...

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Interactive Intelligence Reveals Ambitious Plans for Customer Service - Smart Data Collective

Interactive Intelligence Reveals Ambitious Plans for Customer Service - Smart Data Collective | Social Network as the next generation Customer apps | Scoop.it
Interactive Intelligence Reveals Ambitious Plans for Customer Service Smart Data Collective I have written more than once about the complexities of building a contact center, which is getting even more complex as companies begin to support more...
Elmer Gulle's insight:

New applications will require different ways intelligence is consumed and turned into actions.

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Rescooped by Elmer Gulle from Public Relations & Social Marketing Insight
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Twitter Analytics Tools: 3 Tools to help your business

Twitter Analytics Tools: 3 Tools to help your business | Social Network as the next generation Customer apps | Scoop.it

There are some fantastic twitter analytic tools that will help you maximize the benefit from using twitter. In this article Kristi gives us 3 great ones that are worth checking out. Ready to get deeper insights into your Twitter activity, hashtags, and trends in order to enhance your Twitter marketing? If so, then these three Twitter analytics tools will be the perfect fit!...


Via Jeff Domansky
Elmer Gulle's insight:

Very interesting ready to use tools from twitter...

more...
Jeff Domansky's curator insight, May 27, 2013 3:01 PM

3 great Twitter analytics tools worth checking out...

Ali Anani's curator insight, May 28, 2013 12:16 AM

There are so many available tools. The selected tools here are among the best.

Chris Agro's curator insight, May 28, 2013 11:46 AM

Learn more about your followers on Twitter.