While it's wise to use social media for customer service, research shows that you shouldn't give up on more traditional support methods just yet.
Via Alessio Manca
Join Scoop.it for Free
Share ideas that matter on the social web and experience
the benefits of curating the world's best content.
I don't have a Facebook, a Twitter or a LinkedIn account
Already have an account: Login
SIGN UP
Attract your communities of interest by sharing ideas that matter
18
Social Media Advertising &
Social Network: www.socialmercor.net
Join Us! It's FREE!
Join Us! It's FREE!
Curated by
Mercor
Scoop.it Score
18
Visitors
Loading...
Updated
Mar 28
Created
Sep 3, 2012
Created by
Scoops
1548
Reactions
18368
Edit Tag
Follow
|
Rescooped by Mercor from Customer Service Innovation onto Social Mercor |
Scoop.it!
Via Alessio Manca
Mercor's insight:
Scooped by Alessio Manca onto Customer Service Innovation
Delete the scoop?
Are you sure you want to delete this scoop?
Yes
No
Related Scoops
An 8-Step Social Media Marketing Strategy For Brands [INFOGRAPHIC] |
The World as 100 People |
How Bad Are Social Media For Your Phone And What Can You Do About It? #infographic DR4WARD |
 Your new post is loading...
Scoop.it!
The global expansion of higher education allows work traditionally reserved for the West to be done more cheaply and just as well in emerging nations, write Phillip Brown and Hugh Lauder. The result is that the wages and working conditions of western employees no longer set the global benchmark.
Brilliant article in Eurozine on the global war for labour which will put even more pressure on Western wages, working conditions and employment. Must-read piece. Via Willy De Backer Delete the scoop?
Are you sure you want to delete this scoop?
Yes
No
|
Infograhic inside:
How customers connect
Forum frenzy
Stringer social
Mobile advantage
[source Avaya]