While it's wise to use social media for customer service, research shows that you shouldn't give up on more traditional support methods just yet.
Via Alessio Manca
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Rescooped by Mercor from Customer Service Innovation onto Social Mercor |
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Via Alessio Manca
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Scooped by Alessio Manca onto Customer Service Innovation
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![CEOs on Social Media Statistics [Infographic] | Social Mercor | Scoop.it](http://img.scoop.it/bMCrtxPey6omD3937dEeqDl72eJkfbmt4t8yenImKBVaiQDB_Rd1H6kmuBWtceBJ)
This infographic looks at how many CEOs participate on social media networks, what are the most popular social media networks for CEOs, how actively they participate and more.
Only 47.4 percent of CEOs participate on social media sites. 79 percent of Inc 500 CEOs and 30 percent of Fortune 500 CEOs have a presence on at least one social media network. 81 percent of employees believe that CEOs who engage on social media are better equipped to lead companies in the Web 2.0 World... Via Lauren Moss, Ricard Lloria
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Rescooped by Ricard Lloria from visualizing social media ontoBussines Improvement and Social media 
Philippe Trebaul's curator insight,
March 2, 6:30 AM
CEOs on Social Media Statistics [Infographic]
From : www.go-gulf.com - January 27, 2:02 AM "This infographic looks at how many CEOs participate on social media networks, what are the most popular social media networks for CEOs, how actively they participate and more. Only 47.4 percent of CEOs participate on social media sites. 79 percent of Inc 500 CEOs and 30 percent of Fortune 500 CEOs have a presence on at least one social media network. 81 percent of employees believe that CEOs who engage on social media are better equipped to lead companies in the Web 2.0 World"... CEOs on Social Media Statistics [Infographic] via @MYDstudio http://sco.lt/... Delete the scoop?
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Infograhic inside:
How customers connect
Forum frenzy
Stringer social
Mobile advantage
[source Avaya]