While it's wise to use social media for customer service, research shows that you shouldn't give up on more traditional support methods just yet.
Via Alessio Manca
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Rescooped by Mercor from Customer Service Innovation onto Social Mercor |
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Via Alessio Manca
Mercor's insight:
Scooped by Alessio Manca onto Customer Service Innovation
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Viele Leute würden sagen, dass Bulgarien auch ein Urlaubsland ist - ich könnte das nicht ertragen, einfach an den Strand zu gehen und keinem Tier zu helfen, während jede Menge von Tieren an dir vorbeigehen und unter erbärmlichen Umständen leiden. Via Winfried Brumma
Mercor's insight:
Scooped by Winfried Brumma 
Winfried Brumma's curator insight,
January 9, 5:51 AM
Ein Bericht über die Arbeit von Tierschützern, die um das Leben der Tiere Tag für Tag hart kämpfen. Delete the scoop?
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Infograhic inside:
How customers connect
Forum frenzy
Stringer social
Mobile advantage
[source Avaya]