While it's wise to use social media for customer service, research shows that you shouldn't give up on more traditional support methods just yet.
Via Alessio Manca
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Rescooped by Mercor from Customer Service Innovation onto Social Mercor |
While it's wise to use social media for customer service, research shows that you shouldn't give up on more traditional support methods just yet.
Scooped by Alessio Manca onto Customer Service Innovation
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A new product is set to roll out in India. It’s a food-storage device that uses solar panels to cool produce and preserve crops on their way to market, needed in India where 30 to 40% of the harvest is lost because of the lack of cold-chain facilities to store and transport food....... Via ManufacturingStories Delete the scoop?
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Infograhic inside:
How customers connect
Forum frenzy
Stringer social
Mobile advantage
[source Avaya]