While it's wise to use social media for customer service, research shows that you shouldn't give up on more traditional support methods just yet.
Via Alessio Manca
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Via Alessio Manca
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National Geographic sets the standard for photographic excellence, and 2012 is no different, with the organisation calling professional and amateur photographers from across the globe to send in their most breath-taking images in the categories of... Via Tiaan Jonker, Nate Ludens, Steve Troletti, Cristina Reyes 
Denise's comment, September 23, 2012 8:09 AM
Un grand merci Olivier pour ces merveilleux partages photographiques. C'est beau, très beau!
oliviersc's comment,
September 23, 2012 12:35 PM
Je revois aussi, Denise, le superbe générique de Voyager (un Star Trek), avec cette photo. Le Voyager, perdu, prisonnier dans le Quadrant Delta (un des quarts de la Galaxie de la Voie Lactée)... Il y avait de supernes images !...
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Infograhic inside:
How customers connect
Forum frenzy
Stringer social
Mobile advantage
[source Avaya]