Devan shares two of her best customer service stories and how they turned her into raving fans.
The old-fashioned method of blasting ads and waiting for people to buy is over. What customers want now is to be treated as human beings. They want to be wowed and feel that you care.
Devan Perine shares two great stories in her article to prove one thing: Small acknowledgements will often go a long way.
Facebook moved quietly away with the 20% max text rule on Facebook Page Cover images as of July 1, 2013! This is an important change for marketers as it gives much greater opportunity to use the Timeline Cover image for targeted marketing.
Some very creative ideas in this article by Pam Moore!
A Wiki of Social Media Monitoring Solutions
Looking for social media monitoring tools to keep an eye on conversations around the web? Here is something you won't want to miss!
Everything you do on Google+ helps Google match you with people looking for things you know about. Optimize that.
Another fantastic article from Stephan Hovnanian on Google+!
I particularly like what Stephan says here: "Look at it this way: everything you do on Google+ tells Google about who you are, so it can match you with people looking for things you know a lot about."
Context matters so much!
"Duvamis is a social network based on the concept of anonymity and freedom of speech.
If this sounds like an interesting idea, continue reading. Duvamis Vice President, Peter Grechev took the time to answer my questions about the site."
Duvamis has a nice premise. Only time will tell if people will get on the bandwagon...
Have you ever received testimonials from people on social networks? If so, time to show them off in one convenient spot: Your website! GetKudos allows you to "social proof" your brand online by pic...
GetKudos is a very neat tool that will help you "social proof" your website and business.
Sooner or later, all big public media companies go in search of a choke point, the place where they can find a leg up in terms of attention and monetization. FACEBOOK said to you and to everyone else: Build your...
"Again and again, we see that if you're not the customer, you're the product. "Free" usually means, "you're not in charge." The race continues to be one for attention."
A couple of weeks ago, I published an article titled "4 smart ways to promote your content online" that a lot of people liked. Some even asked me if I could share a few more tips. So, let us contin...
I believe in making it as easy as possible for readers to read our content. In this article, I share a list of seven sites / services you can use to increase your chances of being read and followed.
Apparently, there is a problem with the title, which cannot be clicked. Here is the original link: http://www.creativeramblings.com/blog-subscription-alternatives/
Looking for an app that allows people to follow your blog with their favorite RSS readers without cluttering your sidebar? Try SubToMe! Just copy the code provided on this page, then paste it where...
SubToMe is a great tool. Works like a charm and super easy to install!
Microsoft's Bing search engine has struck a deal with 500px to use images from the photo site for its homepage. 500px shooters interested in seeing their work showcased on the site simply submit them to editors who'll then pick out the best.
"Although photographers won’t receive any payment for the use of their photo, a bio and image details will be included, as well as a link back to the shooter’s 500px page."
There's plenty of change happening at Yahoo under Marissa Mayer, but one thing is sure to remain the same...that darn exclamation mark.
Yahoo today unveiled the first in a series ...
I'm not a big fan of Yahoo. However, I don't think we can blame the company for trying to reinvent itself!
Mozilla has redesigned Firefox to bring social media elements to the forefront of the free web browser.
Get ready for more relevant content in your News Feed. Facebook announced on Tuesday that it had started tweaking its ranking algorithm to enhance the user expe
I may be mistaken, but I still see these updates as a way to reinforce Edgerank. What do you think?