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I don't have a Facebook, a Twitter or a LinkedIn account
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Scooped by Level343 onto Social Media Marketing Strategies |
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I like the way Michael Thomas thinks... some great takes away points.
Separate business and pleasure. One of the most important things on Facebook is to separate business and personal content. It is worthwhile setting up a second personal account with your business’ name at the end of yours (which can be changed if necessary later on), to keep the audiences separate.
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Despite increasing numbers of customers using Twitter to publicly complain about brands, the vast majority of companies respond in the exact same way….with the quiet of contempt.
Amazing, when I have a problem I always go to Twitter first. It's worked with AT&T, Verizon, Inclusing our local electric company. Maybe, I'm spoiled but it seems to me companies really should start paying attention... what do you think? Delete the scoop?
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