Social Media Marketing Strategies
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The Social Media Conundrum
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70% of Companies Ignore Customer Complaints on Twitter

70% of Companies Ignore Customer Complaints on Twitter | Social Media Marketing Strategies | Scoop.it
Despite increasing numbers of customers using Twitter to publicly complain about brands, the vast majority of companies respond in the exact same way….with the quiet of contempt.

 

Amazing, when I have a problem I always go to Twitter first.  It's worked with AT&T, Verizon, Inclusing our local electric company. Maybe, I'm spoiled but it seems to me companies really should start paying attention... what do you think?

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8 Facebook Competitive Analysis Tools, An Epic Guide

8 Facebook Competitive Analysis Tools, An Epic Guide | Social Media Marketing Strategies | Scoop.it
A Facebook business page has become an essential component for most digital marketing campaigns.

 

FACEBOOK PAGE COMPETITIVE ANALYSIS ‘CHEAT SHEET’ Interesting Tools, some I'm not familiar with...

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You Are Watching More Web Video Ads, and You Are OK With That

You Are Watching More Web Video Ads, and You Are OK With That | Social Media Marketing Strategies | Scoop.it
And the Web video business, which has been waiting for this for a long time, is pretty psyched.

 

Now that YouTube has a new toy (analytics) to play with I'm sure more people will be using video...Your thoughts?

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