Social Media Marketing Strategies
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Social Media Marketing Strategies
The Social Media Conundrum
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No, you don't need a stupid social media policy | Michael Reynolds

No, you don't need a stupid social media policy | Michael Reynolds | Social Media Marketing Strategies | Scoop.it
But what about regulations and stuff, Reynolds! Your company is all fluffy marketing and shiny things but I have to worry about compliance and blah blah blah!
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Six Steps for Dealing with Social Media Detractors | Entrepreneur.com

Six Steps for Dealing with Social Media Detractors | Entrepreneur.com | Social Media Marketing Strategies | Scoop.it
Consider this advice for handling upset customers with grace, humor and honesty.

 

You don't need a policy, you need a commitment. Whether it's a complaint about the product quality, the pricing, or a corporate practice, you need to commit to responding to any and all complaints that people have.

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