Social Media Marketing, Customer Experience, CRM
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What if Everything You Know About Social Media Marketing is Wrong?

What if Everything You Know About Social Media Marketing is Wrong? | Social Media Marketing, Customer Experience, CRM | Scoop.it
Some of you are lucky enough to work in the rare companies that create advocates with great products, service and mission and thus are equipped to leverage social media for marketing gain; most work at companies that ...
celeste howe's insight:

Fellow marketers, time to get back to the basics of marketing, the compelling message that inspires consumers to act. Let us go back to well thought out strategy.

 

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Customer Relationship Management Tools: Low-Risk but Highly Redundant? - Midsize Insider

Customer Relationship Management Tools: Low-Risk but Highly Redundant? - Midsize Insider | Social Media Marketing, Customer Experience, CRM | Scoop.it
Midsize Insider
Customer Relationship Management Tools: Low-Risk but Highly Redundant?
Midsize Insider
Not utilizing a customer relationship management (CRM) solution is no longer an option for midsize companies.
celeste howe's insight:

Focus on keeping data clean and up to date is key with CRM....

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