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Rescooped by David Keith from CRM (Customer Relationship Management) & Customer Loyalty
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Social CRM - are we there yet?

Social CRM - are we there yet? | Social media marketing | Scoop.it

Via CIM Academy, Neal Shen
David Keith's insight:

Social CRM will have a good future using in digital marketing

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Neal Shen's curator insight, May 1, 2013 7:39 AM

 Social media engagement and voice-of-customer platform that helps the social enterprise serve and collaborate with the social customer. you can follow anyone's blog.If you have been tracking conversations around social media for business, you have undoubtedly come across people talking about Social CRM.Social CRM is a central concept that businesses need to understand deeply and integrate fully, in order to serve the social customers.But most of business company haven't realized that.

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Decoding The Value Of Social Media In Marketing - MediaPost Communications

Decoding The Value Of Social Media In Marketing - MediaPost Communications | Social media marketing | Scoop.it
Decoding The Value Of Social Media In Marketing MediaPost Communications In the ongoing evolution of social media in 2012, people's behavior in social and mobile matured to a point where the first thing they do when they wake up in the morning is...
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Rescooped by David Keith from CRM (Customer Relationship Management) & Customer Loyalty
Scoop.it!

Social CRM - are we there yet?

Social CRM - are we there yet? | Social media marketing | Scoop.it

Via CIM Academy, Neal Shen
David Keith's insight:

Social CRM will have a good future using in digital marketing

more...
Neal Shen's curator insight, May 1, 2013 7:39 AM

 Social media engagement and voice-of-customer platform that helps the social enterprise serve and collaborate with the social customer. you can follow anyone's blog.If you have been tracking conversations around social media for business, you have undoubtedly come across people talking about Social CRM.Social CRM is a central concept that businesses need to understand deeply and integrate fully, in order to serve the social customers.But most of business company haven't realized that.

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Salesforce.com's New App Ties Social Ads to CRM - NewsFactor Network

Salesforce.com's New App Ties Social Ads to CRM
NewsFactor Network
"With social media now being the No.
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